Operations specialist

We are seeking a highly organized, analytical, and proactive Operations Associate to help drive the firms day-to-day operating rhythm and create meaningful capacity for the Chief of Staff.

This person will monitor the pulse of the organization. They will own recurring operational workflows, maintain accurate staffing and business data, monitor cross-departmental activity, note key business priorities, and provide the Chief of Staff with clear, concise summaries of what is happening across the organization. The role will also support one-off analyses, requests, and operational priorities as they arise.

This is an analytical operations role, not a traditional executive assistant position, with potential to grow into a critical part of the business. The successful candidate will be comfortable operating with a high degree of autonomy, managing competing priorities, responding quickly, and making progress without waiting for constant direction. They will be expected to close lingering loops through dedicated follow-up with appropriate stakeholders, identify issues before they become problems, and keep the Chief of Staff appropriately informed, escalating when necessary.

The workload will vary from day to day. During quieter periods, the Operations Associate will be expected to use time productively for documentation in our software systems, data cleanup in Excel, process improvement internally, training materials revisions, and preparation of recurring work. When new priorities arise, the associate must be able to shift focus quickly while maintaining control of existing workstreams.

This position is initially designed as a temporary assignment, with potential for conversion to a regular full-time role in Q1 2027 based on performance and mutual fit. Conversion is not guaranteed.

The Operations Associate will report to TIGs Chief of Staff (CoS).

Additional Skills & Qualifications

• MUST HAVE BACHELORS DEGREE
• MUST HAVE STRONG EXCEL
• Excellent written and verbal communication skills, including polished communication through Microsoft Teams and Outlook, with the ability to summarize information clearly and keep the CoS informed daily
• Bachelors degree from an accredited 4-year institution
• Experience in business operations, consulting operations, professional services
• Experience in life sciences, healthcare, pharmaceutical, or biotechnology consulting
• Familiarity with Salesforce and SharePoint
• Experience handling financial reporting or operational data in Excel
• Familiarity with staffing, utilization, timekeeping, or project-management systems (Familiarity with Deltek Replicon is a strong plus)
• Familiarity with Workday, particularly the Talent and Absence modules. Workday experience is also a strong plus but is not required

Job Type & Location

This is a Contract position based out of Charlotte, NC.

Pay and Benefits

The pay range for this position is $30.00 - $37.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.