Job Role: Operations Manager IV

Location: Remote

Duration: 8+ Months

Core Responsibilities

1. Internal Approvals Facilitation (ATP / CA)
   • Run the weekly approval cadence end to end: intake, materials prep, pre-read routing, tracking, and follow-through
   • Quality-control approval decks and intake submissions against templates — distinguish legitimate gaps from missing information and chase down owners
   • Maintain the approvals tracker as the source of truth: submission dates, return dates, actual approval dates, and links to decks and approval records
   • Coordinate cross-functional team sign-offs (finance, space, legal, DEC, energy) and keep stakeholders aligned on SLAs
   • Support preparation and logistics for live deal reviews, including deck assembly and post-meeting follow-up
   • Maintain the approvals hub site, process documentation, workflow diagrams, and glossary
2. Tooling Implementation & Testing
   • Serve as business-side implementation and testing lead for the team's new portfolio management platform as it replaces legacy spreadsheets and trackers
   • Define and test requirements for approval workflows, notifications, and phase-transition gates; log and triage feedback with the engineering team
   • Validate data quality and field mapping; drive cleanup and migration of legacy records
   • Support access control administration and routing of access requests
   • Run user testing sessions, build testing scenarios, and capture structured feedback
3. Leadership Communications
   • Draft clear, concise updates and announcements for director and VP audiences, tailored to differing stakeholder preferences
   • Prepare pre-reads, summaries, and status updates ahead of leadership reviews
   • Maintain distribution lists and notification groups; ensure the right people get the right level of detail
4. Reporting
   • Maintain and improve dashboards and recurring reporting on approvals status, pipeline, and cycle time, including a 2-week and 30-day look-ahead
   • Produce recurring operating reviews and ad hoc analyses for leadership
   • Partner with data and analytics counterparts to align reporting on common sources of truth
5. Process Improvement
   • Document current-state workflows, surface gaps and bottlenecks (including the "limbo" states between formal steps), and propose scalable fixes
   • Identify and implement automation opportunities to reduce manual effort in deck assembly, tracking, and notifications
   • Build and maintain playbooks, templates, and standards so processes survive personnel changes
6. Change Management
   • Plan and execute rollout and adoption for process and tooling changes: comms plans, training sessions, office hours, and user guides
   • Coordinate "train the trainer" enablement across teams
   • Track adoption, gather feedback, and iterate

Minimum Qualifications

• 5+ years in business operations, program/project coordination, or process management
• Demonstrated experience running a recurring, deadline-driven process with executive stakeholders
• Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and UAT
• Proficiency with Google Workspace (Docs, Sheets, Slides) and project tracking tools
• Strong written communication, including the ability to write concisely for senior leadership
• Analytical and organizational skills with high attention to detail while managing many parallel workstreams
• Capacity to maintain confidentiality and handle highly sensitive information with discretion

Preferred Qualifications

• Experience in data centers, real estate development, energy, infrastructure, or capital projects
• Experience with internal approval, governance, or capital-authorization processes
• Experience with data visualization or dashboarding tools
• Experience with change management and user adoption for internal platforms
• Certification in project management or operations management (e.g., PMP, Agile)