
The Hello Team
Remote it support technician (level 1-2)
Job Summary We are seeking a skilled, reliable, and proactive Remote IT Support Technician (Level 1–2) specializing in Google Workspace to provide technical support and assist with the...

By Light Professional IT Services LLC
·7 days agoBy Light Professional IT Services LLC
·7 days agoLocation
remote, United States
Commitment
Full Time
Level
Middle (2-4 years)
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Level 3 (Lead) Network Installation Technician employees are assigned responsibilities involving the supervision of others in the installation, test and turn-up of telecommunication equipment and related components. This includes assignment and review of work, assessment of performance, ensuring completion of assigned projects or activities, and providing training or assistance as needed. Leads are responsible for coordination and communication with team members to coordinate dispatches, assure quality control of installation efforts, and delegation of responsibilities for completion of final customer deliverables including documentation. No supervision is necessary to complete installation efforts.
High School Diploma required. Requirements at this level consist of at least six years of experience in the installation, maintenance, repair or construction of various types of telecommunications or other electronic equipment or an equivalent combination of education and experience, substituting completion of an accredited vocational or technical curriculum in telecommunications or a related discipline for the required or an equivalent combination of education and experience.
Bachelor’s Degree or higher is desired but not required. BICSI Certification. OEM networking certifications (Specifically, Ciena 6500, RLS, Waveserver).
Active Secret clearance; or ability to obtain and maintain. Candidates may be based anywhere in the US but must be open to at least 70% travel to CONUS and OCONUS locations as necessary.
Ability to type, communicate via telephone and sit for extended periods of time. Ability to raise or lower an object from one level to another (includes upward pulling) more than 50lbs.

The Hello Team
Job Summary We are seeking a skilled, reliable, and proactive Remote IT Support Technician (Level 1–2) specializing in Google Workspace to provide technical support and assist with the...

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