
The Hello Team
Remote it support technician (level 1-2)
Job Summary We are seeking a skilled, reliable, and proactive Remote IT Support Technician (Level 1–2) specializing in Google Workspace to provide technical support and assist with the...

By Light Professional IT Services LLC
·7 days agoBy Light Professional IT Services LLC
·7 days agoLocation
remote, United States
Commitment
Full Time
Level
Junior (<2 years)
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Level 1 (Associate) Network Installation Technician employees are assigned responsibilities for performing installation of telecommunications equipment and components and identifying and resolving problems related to such systems. No supervision is required on small to mid-sized upgrades and installation efforts, and Level 1 technicians should be independently deployable to perform technical assignments successfully.
Associate Network Installation Technicians can expect to be placed on project assignments where any combination of the following tasking could be expected:
Use of Microsoft Office suite of products for:
One to two years of exposure/experience regarding the construction, maintenance, or repair of various types of telecommunications or electronics equipment or an equivalent combination of education and experience, substituting completion of an accredited vocational or technical curriculum in telecommunications or a related discipline for some of the required experience. This level includes comprehensive knowledge of several types of common communications installations.
Must possess theoretical and hands-on knowledge of and experience with various network devices (i.e. routers, switches, etc.) from multiple manufacturers and possess the skill and expertise necessary to install these network devices per the DISN Implementation Standards. Level 1 Network Installation Technician employees should possess the ability to perform the following functions utilizing their acquired understanding of proper methods and practices.
Strong business communications skills including verbal, written, and graphic should be well developed, as exposure to a customer service environment where discretion and professional demeanor are commonplace. Willingness to travel with other team members to meet installation assignment requirements.
Government network systems experience. Cable running, splicing, and connector exposure. Possession of a basic telecommunications installation tool kit.
Active Secret clearance; or ability to obtain and maintain. Candidates may be based anywhere in the US but must be open to at least 70% travel to CONUS and OCONUS locations as necessary.

The Hello Team
Job Summary We are seeking a skilled, reliable, and proactive Remote IT Support Technician (Level 1–2) specializing in Google Workspace to provide technical support and assist with the...

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