Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

This position will be responsible for the support and development of monitoring and automation platforms in network, cloud, and related infrastructure environments. Integrating these tools with our processes, environments, and teams in support of network engineering is our primary focus. This position will primarily function remotely, but the candidate must be able to work in multiple Atlanta area data centers when needed.

Responsibilities

• Develop expertise in the use of our network tools.
• Ensure proper monitoring and alerting for network tools.
• Ensure compliance to relevant internal and external standards for network tools.
• Support and document network tool processes for internal and external customers.
• Extend capabilities for network automation, services, and monitoring tools through the development of drivers and utility scripts, primarily in PowerShell and Python.
• OS maintenance of Windows and Linux servers, as well as network appliances.
• Application maintenance for automation, monitoring, and services environments.
• Hardware/appliance maintenance for automation, monitoring, and services environments.
• Function well in a shared programming environment using version control tools, testing tools, and issue tracking (Git, Postman, VS Code).
• Use well thought out designs and processes to eliminate downtime for network tools whenever possible. When it cannot be avoided, downtime should be minimized.
• Work with internal and external customers to deliver notifications, drive adoption, and empower their usage of our tools, APIs, and related services.
• Work with service providers to integrate, drive enhancements, and troubleshoot issues.
• Able to organize and prioritize independently, but willing to escalate and communicate with management through status reports, email, IM, voice/phone, and meetings.
• Take ownership of technical issues, including troubleshooting and communication. Identify both short and long-term solutions as appropriate.
• Member of the technical on-call rotation for the Network Tools & Automation team.

Qualifications

• Able to leverage REST interfaces from a variety of languages.
• Familiar with PowerShell, primarily in Windows environments.
• Familiar with Python, primarily in Linux environments.
• Familiar with database and other similar query languages.
• Familiar with JSON and XML data formats.
• Able to learn new environments, tools, and languages as needed.
• Basic administration of Windows servers.
• Basic administration of Linux servers.
• Strong analytical skills with the ability to assess complex systems/situations and troubleshoot issues.
• Problem-solving skills, critical thinking, and strong decision-making skills.
• Able to foster a cooperative work environment through interpersonal interaction.
• Basic familiarity with JIRA & Confluence.
• Must have strong English communication skills – verbal and written.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III

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