Overview

Acadia Healthcare is hiring a Milieu and Program Development Specialist to join our growing team! We are improving the lives we touch. We need passionate, talented people working together who share our desire to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders. Acadia Healthcare is headquartered in Franklin, TN and is a leading provider of behavioral healthcare services in the nation. Our organization values input from employees and foster collaboration to create a team-oriented service delivery system. This position will be Remote with 75% travel to support residential and acute care facilities across the United States.

PURPOSE STATEMENT:

The Milieu and Program Development Specialist assist the Director of Milieu and Program Development in the delivery, and oversight of training services in assigned Acadia facilities. Conducts facility programmatic reviews and investigations, makes recommendations for performance improvement, and aids program delivery. Must be able to perform these duties and serve as a professional role model to trainees, facilities, operations staff, and outside vendors or customers. Must positively reflect and convey the Acadia Residential Standards of Care, philosophies, culture, and practices.

Responsibilities

ESSENTIAL FUNCTIONS:

• Training preparation and delivery: Conduct training sessions to meet staff/facility needs. Identify and arrange for other training personnel to meet specific facility needs.
• Maintain standards for training. Assist in training, supervising, and monitoring the performance of facility and regional trainers.
• Assist in tracking training delivery and attendance. Facilitate participant registration, certificates of completion, and follow-up evaluation activities.
• Obtains/maintains certification as a Master Instructor for Handle With Care Behavior Management System and obtains/maintains Certified Trainer status for Nurtured Heart Approach Certified Trainer.
• Conduct training and programmatic needs assessment activities: Coordinate, design, disseminate, collect, analyze, and report facility training and program development needs.
• Must be able to travel up to 75% of time and will coordinate all logistics related to facility and corporate-sponsored training: Seeks methods to improve current facility training practices/processes by identifying problems and proposing solutions, as necessary to include program review and clinical systems review.
• Develop training curriculum and related activities: Develop goals and objectives for training modules. Incorporate and integrate results of research into curriculum. Includes word processing, layout, design, and organization of training materials. Develop handout materials and interactive learning activities to facilitate the transfer of learning.
• Participate in technical assistance activities. Assist in coordinating and delivering "start-up" training. Consult with administrators on program effectiveness. Provide support as needed to CBS and MFS Department and facility staff. Contribute to policy development. Involvement in committees related to training-related issues.
• Develop and/or contribute to corrective action plans for the resolution of problematic issues in assigned facilities.

OTHER FUNCTIONS:

Performs other duties as assigned.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Five to ten years of experience with a proven record of development and delivery of behavioral health training, bachelor’s degree preferred.
• Knowledge of statistics, data collection and survey design. Database management and/or development.
• Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Handle With Care Behavior Management System Master Instructor
• Nurtured Heart Approach Certified Trainer

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.