Medical Billing Specialist

Part-Time | Remote – Wisconsin Residents Only | 20 Hours Per Week

At Unity, we are dedicated to honoring life by bringing peace of mind and comfort when it matters most. With over 48 years of compassionate care, we take pride in the supportive and collaborative environment we provide for our team members. By joining Unity, you will become part of a dedicated team of professionals who share our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability. Together, we make a meaningful difference in the lives of our patients and their families.

The Medical Billing Specialist is responsible for calculating, processing, and collecting payments for medical procedures and services. This role performs a variety of complex billing, clerical, and accounting functions, including maintaining patient and third-party billing records, verifying and processing claims, following up on outstanding balances, resolving billing discrepancies, and coordinating payment arrangements when appropriate.

The ideal candidate has a strong understanding of Medicare billing requirements, excellent problem-solving skills, and a commitment to providing outstanding customer service to patients, insurance providers, and internal partners.

Schedule:

Part-time, 20 hours per week
Hours: Monday–Friday, 4 hours per day
Work Arrangement: Fully remote; must reside in Wisconsin
Daily Schedule: A consistent 4-hour shift each day, scheduled within the hours of 7:00 a.m.–5:00 p.m.

Key Responsibilities:

• Prepare and submit patient and insurance billing for Supportive Care Management, clinician visits (including physicians and APNs), and hospice services.
• Complete the full billing process, including working assigned billing queues and ensuring timely claim submission.
• Submit prior authorizations as needed.
• Enter Medicare and Medicaid Notices of Election and provide backup support for terminations and revocations.
• Complete Skilled Nursing Facility hospice pass-through billing.
• Review and post Explanations of Benefits (EOBs) for accuracy.
• Follow up on submitted claims, unpaid balances, and outstanding patient accounts. Resubmit claims and correct inaccuracies as needed.
• Maintain accurate aging reports and investigate outstanding balances in a timely manner.
• Research and resolve billing discrepancies, payment variances, disputes, reversals, and appeals.
• Coordinate with insurance carriers, patients, facilities, and other parties to resolve account issues and support timely reimbursement.
• Provide telephone support regarding claim status, claim adjudication, and basic coverage questions.
• Review secondary and tertiary payer information to support claim payment, resubmissions, and account adjustments.
• Identify and communicate contractual allowance concerns, reimbursement discrepancies, and unresolved accounts to the appropriate billing leadership.
• Maintain accurate patient and billing records in accordance with Unity's policies and procedures.
• Assist with procedure development, forms, manuals, and reporting as needed.
• Provide data and other support to management as requested.
• Perform other duties as assigned.

Why Unity?

Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits!

Health:

We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life:

Unity values work-life balance, offering paid time off, extended illness and injury bank, bereavement leave, an Employee Assistance Program, and fitness membership reimbursement to support your personal needs and interests outside of work.

Security:

For your financial peace of mind, Unity offers a 403(b) retirement savings plan, group life insurance, voluntary life insurance, as well as accident, critical illness, and disability insurance options.

Compensation:

We reward your skills and commitment with competitive pay, overtime opportunities for hourly roles, and mileage reimbursement.

Career:

Grow with Unity through internal and external learning opportunities, education assistance, and leadership development programs designed to support your professional journey.

All new employees are eligible for benefits on the first of the month following their date of hire. For a full list of benefits: https://unityhospice.org/careers

Choose Unity as the place to grow your career, make a meaningful impact, and be valued every step of the way. Apply today to join a team that invests in you, both personally and professionally.