Marketing and communications manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE:

The Marketing and Communications Manager serves as a leader responsible for the development and execution of high‑quality marketing, communications and brand design concepts across global initiatives and diverse audiences. This role leads the marketing, communications and design process from concept through execution, ensuring consistency, quality, and innovation across all deliverables, while providing leadership and guidance to the marketing team. The role collaborates with cross‑functional partners, including marketing strategists, copywriters, project managers, producers, and business stakeholders, to bring creative concepts to life. As a marketing and communications expert, the role creates original branding and design studio concepts across B2B tactics and channels aligned to marketing initiatives while overseeing the execution of integrated marketing and communications programs through direct reports and internal resources.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Manages marketing support staff and the creative process from concept to completion for marketing and communications initiatives.
• Ensures brand standards, UI/UX best practices.
• Leads the end‑to‑end marketing, communications and creative process for complex projects, ensuring timely delivery of high‑quality creative work across multiple channels.
• Develops and applies strategies that align with brand identity, user experience, and business goals.
• Creates prototypes and final designs for web, mobile, and other digital platforms.
• Provides design leadership across projects, offering guidance, best practices, and constructive feedback to peers and cross‑functional partners (non‑direct reports).
• Maintains and evolves marketing and design systems and style guides to ensure consistency and scalability across deliverables.
• Collaborates closely with colleagues and leadership to define user experiences and campaign direction.
• Stays up to date with industry trends, tools, and best practices to continuously improve the design process and outputs.
• Researches new marketing and design techniques and mediums and incorporates innovative approaches into creative deliverables.
• Partners with production teams, event teams, and external vendors on development and production of materials across video, conferences, events, and digital activations.
• Contributes to the evolution and quality of the marketing content library, including imagery, video, and branding assets.
• Develops and presents original, strategic design concepts to creative leadership, business stakeholders, and marketing teams.
• Develops, coaches, and manages marketing team members, establishing priorities, supporting professional development, and fostering a culture of accountability, collaboration, and continuous improvement.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned. Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree with major in graphic design or a related field from an accredited college or university preferred. Licenses as needed.

Experience

Seven (7+) years of graphic/web design experience or equivalent combination of education and experience required. Agency experience required.

Skills & Knowledge

• Excellent knowledge of graphic and photo software.
• Good knowledge of web technology.
• Excellent oral and written communication skills, including presentation skills.
• Advanced proficiency in Adobe products and Figma for content creation.
• PC literate, including Microsoft Office products.
• Strong analytical and interpretive skills.
• Strong time management and organizational skills.
• Ability to manage multiple projects and deadlines in a fast‑paced environment.
• Ability to think conceptually and execute at a high level of quality.
• Strong collaboration skills and ability to work effectively in a team environment.
• Strong attention to detail and commitment to quality.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100k-$120k. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.