Manager of strategic communications

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Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation,

Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.

At Young Life, our mission is to introduce adolescents to Jesus Christ and help them grow in their faith. We invite you to join us in this life-changing work, building relationships and creating spaces where young people feel seen, known, and loved.

Essential Functions:

Strategic Communications Planning

• Develop communication strategies for enterprise products and organizational initiatives based on change management and communication best practices.
• Create audience-focused communication plans that build awareness, support adoption, and reinforce new ways of working.
• Align communications with project milestones, training, and support activities.
• Advise project teams on communication and change management best practices.
• Measure communication effectiveness and refine communication plans based on feedback and results.

Content Development & Delivery

• Translate complex topics into clear, concise communications.
• Ensure communications clearly explain what is changing, why it matters, and what action is required.
• Write executive messages, staff announcements, email campaigns, intranet content, FAQs, and leadership talking points.
• Execute communications across established internal channels.
• Reduce the communication burden on subject matter experts by leading communication planning and execution.

Communication Governance & Channel Management

• Maintain and coordinate the project communication calendar.
• Advise on channel selection, timing, and format to improve engagement and reduce communication overload.
• Establish communication standards, templates, and best practices.
• Partner with content owners to keep the staff intranet current, organized, and easy to navigate.

Experience/Qualifications

• Bachelor's degree in communications, marketing, journalism, or a related field, or equivalent professional experience.
• Minimum five (5) years of relevant professional experience, Or equivalent combination of education and experience.
• Demonstrated experience leading communications for enterprise product implementations, technology rollouts, or organizational change initiatives.
• Proven ability to develop communication strategies, translate complex information into clear, actionable messaging, and measure communication effectiveness.
• Strong cross-functional collaboration skills with experience partnering across technology, operations, training, and field leadership.
• Experience with change management principles, preferably Prosci ADKAR.
• Experience with SharePoint, EMMA, Canva, Excel and Google Workspace preferred.
• Commitment to Young Life's mission, values, and Statement of Faith.
• Demonstrated success managing multiple priorities and influencing stakeholders across functions.
• Excellent written, verbal, and interpersonal communication skills.

Job Specific Working Conditions:

Mission & Authority

This role partners with Young Life product owners, department leads, and field leaders to develop communication strategies that drive awareness, adoption, and sustained use of organizational initiatives.

This role translates complex business and technology changes into clear, actionable communications that help staff understand what is changing, why it matters, and what they need to do.

Using a change management framework, this role develops communication plans that build awareness, encourage adoption, and reinforce new ways of working. This role also coordinates messaging across teams, aligns communications with training and support resources, and helps reduce communication overload by ensuring staff receive the right information at the right time.

This role also partners with content stewards to help ensure that content on the staff intranet remains an accurate, organized, and trusted source of information.

Pay Transparency

In the U.S., the standard base pay range for this role is outlined below. This base pay range is for the U.S. and is not applicable to locations outside of the United States. The anticipated salary rate for this position can range from $59,250 - $74,150 depending on relevant education, experience, and location.