Mainframe environment operations engineer - remote

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Builds and supports enterprise mainframe environment technologies to enable scalable, secure, resilient, and reliable application testing and business operations. Applies technical knowledge, skills, and automation to recommend solutions, optimize test environments, batch processing, test-data operations, change control, performance, and capacity, and achieve availability, security, reliability, SLA, and operational targets within the team area of responsibility.

Please note that for this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Builds and designs enterprise infrastructure technology platforms and systems across various environments, such as cloud, network, database, storage, platform, computing, and/or middleware domains.
2. Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
3. Collaborates with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
4. Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
5. Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
6. Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
7. Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
8. Works with technical project teams to support infrastructure deliverables and solutions.
9. Makes adjustments or recommends enhancements in technical systems and processes to improve effectiveness of area of responsibility.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, related training, and work-related experience.
2. Minimum of 3 years of professional experience in infrastructure engineering.
3. Understanding of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications

1. Working knowledge of IBM z/OS mainframe environments, including JCL, COBOL, REXX, DB2, CICS, and batch processing.
2. Experience supporting mainframe test environments, test-data operations, change control, incident resolution, and operational recovery.
3. Knowledge of automation, monitoring, security, risk management, change management, and technology governance practices.
4. Strong analytical, troubleshooting, communication, documentation, and collaboration skills.
5. Experience with CA-ESP/ESP, ChangeMan, ServiceNow, SharePoint, and related enterprise operational tools.
6. Experience with test-data refresh, data movement, masking, validation, and environment management.
7. Supporting mainframe upgrades, application migrations, disaster recovery/business continuity, capacity management, and environment modernization.
8. Performing root-cause analysis and implementing permanent corrective actions for recurring batch and environment issues.
9. Supporting large-scale, SLA-driven technology environments, preferably within financial services.

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General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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