Looking for M365 Support Engineers, with an emphasis on Exchange Online, Teams and Sharepoint. This team needs to be able to troubleshoot M365 at the Server level (Microsofts cloud infrastructure) vs the client level (user's computer or mobile device). The Service desk troubleshoots these apps on the client level, and this team is responsible for the platform and major issues.
Contract through 2027.
5-10 years of experience in M365 (from of a larger multi-tenant organization).
- They will be fielding escalated support tickets from the service desk as it relates to: (In order of the amount of issues that they typically see)
- Exchange/SharePoint
- Teams
- Power Apps
- Power Platform
These resources should have some PowerShell experience in order to do some tasks.
On Call is going to be a part of this role. They have to be willing to respond to major incidents. They will be capped at 40 hours per week, so if they do have to take a call or work on an issue on nights/weekends, they will take time off during the week to keep at 40 hours. They will be on call every other week. About 98% of their time will be during core business hours. The main weekend or night calls are generally exchange online related.
Skills
Technical support, m365, exchange online, sharepoint, powershell scripting
Top Skills Details
Technical support, m365, exchange online, sharepoint
Additional Skills & Qualifications
Target Profile: Eng or Sr Eng M365 / Power Platform Engineer
- Broad M365 platform expertise
- Strong hands-on administration across Exchange Online, Teams, SharePoint Online
- Automation & scripting focus
- Solid PowerShell skills for bulk operations and operational efficiency
- Power Platform capability
- Experience with Power Automate, Power Apps, and enabling business workflows / citizen development
- Governance, compliance, and security awareness
- Familiarity with Purview, retention, eDiscovery, audit, and data protection concepts
- Migration & transformation experience
- Experience in tenant, SharePoint, or platform migrations and modernization efforts
- Full-stack operational role
- Comfortable spanning engineering, administration, and support/escalation (including on-call)
- Product & collaboration mindset
- Exposure to Agile/product workflows and working across business + IT stakeholders
- Adaptability across the M365 ecosystem
- Breadth over perfection; ability to grow into adjacent areas (e.g., Viva, emerging platform capabilities)
Job Type & Location
This is a Contract position based out of Appleton, WI.
Pay and Benefits
The pay range for this position is $40.00 - $55.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline
This position is anticipated to close on Nov 6, 2026.
Workplace Type
This is a fully remote position.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.