Legal admin

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Legal Administrator to join our Legal team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Legal Administrator (Dallas)

The Legal Administrator is responsible for timely and accurate processing of consumer disputes while ensuring compliance with applicable regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and Consumer Financial Protection Bureau (CFPB) regulations and guidelines.

Schedule: Regular business hours are 8:00am to 5:00pm, Monday through Friday.

Salary: $16.50/hour

Location: Can Work From Home in the domestic United States

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

• Process and resolve consumer disputes accurately and within established organizational timelines.
• Review dispute information and supporting documentation to ensure appropriate handling and resolution.
• Maintain accurate team and individual performance, ensuring performance aligns with established goals and expectations.
• Identify and escalate potential compliance concerns, errors or issues that may impact the consumer organization.
• Manage multiple tasks and priorities while maintaining accuracy, productivity and quality in a fast-paced environment.
• Demonstrate consistent attention to detail and accountability for assigned work.
• Collaborate with team members and leadership to meet department objectives and performance expectations.
• Responsible for creating and remitting standardized or ad hoc letters to consumers and authorized third parties, regarding status of dispute resolution.
• Responsible for performing all duties in a manner compliant with the laws and regulations governing our industry (including but not limited to the FDCPA, FCRA and CFPB).

WHAT YOU MUST POSSESS

Must Have:

• Minimum High School Diploma or Equivalent Work Experience.
• Strong computer skills including MS Office (WORD & EXCEL)
• Proficient 10-key skills are a must
• Must type at least 60 wpm
• Ability to adapt to changing circumstances
• Ability to multi-task and work in fast-paced environment.
• Strong written communication skills
• Knowledge of existing credit and collection laws preferred
• Strong analytical and problem-solving skills

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal law.