Location
remote, AL, United States
Salary
$152k – $203k/yr
Commitment
Full Time
Level
Senior (5+ years)
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Internal candidates: Please go to Workday and click "Find Jobs" link under Career
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Lead Design Technologist, Design Systems - Remote
R8030 Lead Design Technologist, Design Systems - Remote (Open)
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CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Lead Design Technologist, Design Systems - Remote!
The Lead Design Systems Technologist is a senior individual contributor responsible for building and evolving the technical foundation that enables consistent, high-quality digital and AI experiences across CSAA. This role translates UX standards, interaction patterns, and future-state system designs into scalable, reusable technical assets such as components, design tokens, APIs, shared packages, and implementation patterns that can be used by both development teams and AI-enabled systems. Working closely with UX, CX, Engineering, Architecture, and Workflow and Systems Design, this person connects design intent with technical implementation, helping ensure solutions can be reused across applications, channels, workflows, and AI experiences rather than rebuilt each time.
Bachelor's degree or equivalent practical experience. 8+ years of progressive experience in design systems, front-end engineering, design technology, or experience architecture, including technical ownership or stewardship of a design system implemented in code. Strong hands-on front-end engineering experience with a modern component framework, including component structure, composition, and API design. Experience implementing and governing design tokens, component libraries, and the technical expression of reusable UX patterns at enterprise scale. Practical experience with design-to-code workflows and the tools that connect design assets to production components. Working fluency with AI-assisted development tools and a practical understanding of how AI models use context, skills, and tool definitions. Ability to define the structure and technical direction of a shared system and partner effectively with Engineering and Architecture to bring it to life, rather than needing to build every part personally. Strong written communication skills, with the ability to create documentation and standards that teams can understand and use. Demonstrated ability to influence across design and engineering teams without formal authority. Comfort working through ambiguity, including in areas where the field and standards are still evolving. Ability to translate between design and engineering audiences, turning design intent into implementable system structures without losing important details in either direction.
Degree in Computer Science, Human-Computer Interaction, Design Technology, or a related field. Relevant training or certification in front-end engineering, design systems, accessibility, or AI-related disciplines. Experience building or governing AI- and agent-facing capabilities such as skills, tool definitions, MCP servers, or governed context sources. Experience with evaluation and observability practices for AI systems. Experience in insurance, financial services, or another regulated industry. Experience supporting both employee-facing and customer-facing products or experiences. Experience adapting enterprise design-system standards to third-party or vendor-owned platforms where the underlying component system cannot be fully controlled. Experience creating adoption models, contribution models, or federated governance for a shared system. Experience coaching engineers or designers on how to adopt and use shared systems. Familiarity with accessibility standards and how they are expressed and enforced through component systems and code. Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining multi-functional projects) Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) Demonstrates a company ownership approach, thinking beyond boundaries of their own area. Travels as needed for role, including divisional / team meetings and other in-person meetings. Fulfills business needs, which may include investing extra time, helping other teams, etc.
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
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