Position Overview

Power your future with Qualus in our Field Services department as an Instructional Designer/Consultant. You will support the development of client-facing training and readiness solutions. You will collaborate with internal team leadership and various SMEs to structure content and deliver effective solutions that drive success in client initiatives.

Responsibilities

• Design and develop instructional or enablement content tailored to the specific needs of the client.
• Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, gather content, and ensure alignment with organizational goals.
• Develop interactive e-learning courses using instructional design models (e.g., ADDIE, SAM) and adult learning theories.
• Design assessments and knowledge checks to measure learner progress, retention, and content effectiveness.
• Review and refine instructional materials based on stakeholder feedback and learner outcomes.
• Translate complex technical, operational, and business processes into clear, practical, field-ready content.
• Refine broadly defined client needs into structured, usable learning and performance support solutions.
• Work with limited direct access to SMEs, leveraging available resources, internal support, and iterative development approaches.
• Adapt quickly to changing priorities, feedback, and client constraints throughout the development process.
• Build deliverables that are both training solutions and practical reference tools for real-world use.
• Operate effectively in a fast-paced, client-driven environment where priorities, requirements, and stakeholder feedback may evolve throughout the project lifecycle.
• Balance quality, timelines, and stakeholder expectations while delivering practical, learner-focused solutions.
• Create and update e-learning content, graphics, presentations, process documentation, and performance support materials using approved development tools, templates, and creativity within brand guidelines.
• Use available tools, including AI-supported workflows, to improve efficiency and support content development.

Minimum Qualifications

• Bachelor’s degree in Education, Instructional Design, Educational Technology, Communications, or a related field, or equivalent experience developing training, instructional content, or performance support materials.
• Minimum 4-6 years of instructional design experience, specifically focused on e-learning content creation.
• Minimum 1 year of experience developing instructional content using e-learning authoring tools, multimedia software, or related content development platforms (e.g., Articulate Storyline, Rise 360, Adobe Creative Suite, or similar tools).
• Strong ability to translate complex subject matter into clear, engaging, and learner-focused content.
• Ability to plan, organize, and manage work effectively within agile or iterative workflows while balancing multiple priorities and deadlines.
• Exceptional written and verbal communication skills; comfortable collaborating with SMEs and cross-functional teams.
• Portfolio demonstrating instructional design, e-learning development, graphic design, presentation design, or related content development work.

Benefits & Compensation

Qualus offers a competitive benefits package for eligible employees, which may include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability coverage, Retirement Savings Plans (including employer matching where applicable), Flexible Spending and/or Health Spending Accounts, Employee Assistance Programs (EAP), Parental Leave, Paid Time Off, and Company Holidays. Benefits offerings may vary based on position, work location, and eligibility requirements. The compensation range for this position is provided in accordance with applicable laws and market practices. The final base salary offered may vary based on factors including, but not limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, internal equity, performance, and business needs. Compensation ranges are subject to change at the Company's discretion and as permitted by applicable law.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.