Instructional designer services analyst ii

About the Role

The Instructional Designer Services Analyst II develops web-based, instructor-led, blended instruction, and virtual learning solutions within the client’s technological environment. This role partners with client subject matter experts to translate learning objectives into effective instructional materials and structured learning paths. The ideal candidate can organize content logically for the learner audience while delivering projects on time and within scope.

Responsibilities:

• Designing web-based, instructor-led, blended, and virtual learning solutions aligned with client learning objectives.
• Receiving learning objectives and source materials from client subject matter experts and translating them into instructional content.
• Organizing content into a logical instructional flow appropriate for the culture and level of expertise of the end-user learner.
• Responding to client design needs including escalations and risk inquiries related to instructional design and subject matter expert issues.
• Revising or redeveloping learning solutions based on client feedback and evolving project requirements.
• Delivering instructional design projects on time and within budget.
• Ensuring learning materials align with instructional design best practices and client expectations.
• Performing other duties as assigned.
• Complying with all company policies and standards.

Requirements:

• Applying instructional design principles to develop effective learning solutions across multiple formats.
• Collaborating with subject matter experts and client stakeholders to gather and translate technical content into learning materials.
• Organizing complex information into clear, structured learning paths.
• Managing multiple projects and timelines while maintaining quality and meeting deadlines.
• Communicating clearly with both technical and non-technical stakeholders.
• Using learning development tools and platforms to design and deliver digital or instructor-led training content.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With a large workforce across 24 countries, we’re proud to foster a truly global culture—one that supports well-being, values every contribution, and empowers our people to grow both personally and professionally.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($57,000 – 75,000)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form here. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy here.