JOB DESCRIPTION

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.

The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Remote in CONUS

Provides critical administrative, data management, and customer support services for the Technical Service Center and Manufacturing & Industrial Sales Team. Responsible for maintaining the accuracy and integrity of customer and operational data across multiple business systems, supporting billing and reporting functions, coordinating waste profile renewals, and ensuring timely resolution of customer inquiries. Serves as a key point of contact for internal and external customers by delivering responsive service, managing high-volume communications, preparing customized reports and correspondence, and supporting special projects that drive operational efficiency and customer satisfaction.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems
• Performs data entry into WM systems
• Performs quality assurance reviews of account setups
• Prepares customized bills, exports from WM systems, and various letters and correspondence upon request
• Prepares volume and revenue reports for sales reps and customers
• Supports billing inquiries or special bills
• Coordinates waste profile renewals
• Maintains electronic and hard copy filing systems
• Provides customer support via phone and email
• Managing inbound e-mail queue
• Supports special projects.

III. Supervisory Responsibilities

This job has no supervisory duties.

#LI-Remote

ADDITIONAL QUALIFICATIONS/RESPONSIBILITIES

A. Education and Experience

Education: High School Diploma or G.E.D (accredited)

Experience: One (1) year of relevant work experience (in addition to education requirement).

Preferred experience: Prior experience with Salesforce, Fastlane or MAS.

B. Certificates, Licenses, Registrations or Other Requirements

Intermediate level experience with Microsoft Word, Excel and Windows.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: Remote

PAY:

The expected base pay range for this position across the U.S. is $19.76-$24.71. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.