Job Title: Hemophilia Clinical Educator
Location: Field-Based. Cambridge, MA.
About the Job
The Hemophilia Clinical Educator (CE) is a strategic field-based role and critical member of the Rare Blood Disorders (RBD) and Oncology Patient Support Services (PSS) team, serving patients, nursing staff, and clinical staff within a complex cross-functional field team. Leveraging deep expertise in hemophilia, the CE delivers clinical education that addresses site-specific educational needs, supports patients throughout the treatment journey, and reinforces appropriate use priorities. The CE monitors, analyzes, and communicates key performance indicators (KPIs) to evaluate effectiveness and inform educational strategy. The CE role is non-promotional. The CE does not engage in promotional activities, influence prescribing decisions, or participate in sales-related activities. The role is focused exclusively on education, patient support, appropriate use of prescribed therapies, and clinical partnership with nursing and ancillary staff.
The CE is a subject matter expert in disease state, product, administration, and support services, leading clinical site engagement, facilitating therapy initiation and onboarding for patients whose physicians have already prescribed therapy, and serving as a strategic intelligence source by compliantly capturing nursing and clinic-level insights and communicating them to cross-functional partners to inform planning and decision-making.
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
- Strategic Clinical Site Engagement & Nursing Liaison Function: Serve as the strategic clinical liaison to nursing leadership and clinic staff within assigned clinical sites and treatment centers, owning the clinical education, therapy onboarding, and nursing staff relationship.
- Insight Capture & Upward Influence: Compliantly capture, synthesize, and communicate patient, nursing, and clinic-level insights, including observations related to clinical workflows, therapy administration, patient onboarding, and educational needs, to inform cross-functional strategies and decision-making.
- Support for Timely Initiation of Prescribed Therapy & Clinical Onboarding: Support timely initiation of prescribed therapy by assessing patient-specific needs, facilitating clinical onboarding, and executing action plans that advance patients through the treatment process following a healthcare provider's prescribing decision.
- HCP Site Education & Clinical Programming Strategy: Lead and execute site-level HCP education strategies for nursing staff, clinic coordinators, and ancillary staff, ensuring educational activities align with site-specific needs and applicable medical, legal, and regulatory requirements.
- Patient Education, Community & Advocate Outreach: Engage patients and caregivers to provide personalized education on disease state, treatment, and support services, tailoring educational approaches to individual needs throughout the treatment journey.
- KPI Ownership & Data-Driven Strategy: Own, track, and communicate key performance indicators (KPIs) related to patient support, educational programming, nursing in-services, and administration training, providing regular updates to leadership and cross-functional partners.
- Cross-Functional Strategic Collaboration: Collaborate with cross-functional partners across Medical Affairs, Marketing, Commercial, and Patient Support Services (PSS) to exchange insights, align clinical education initiatives, and support coordinated site engagement, patient support, and therapy initiation strategies.
- Compliance, Documentation & Administration: Conduct all activities in compliance with corporate policies, industry regulations, and applicable legal, medical, and regulatory requirements, ensuring appropriate documentation and compliant exchange of clinical and patient-related information.
Knowledge, Skills & Competencies
- Strategic Clinical Thinking
- Subject Matter Expertise
- Nursing & Clinical Staff Engagement
- Business Acumen & Data Utilization
- Patient-Centered Execution
- Insight Generation & Communication
- Cross-Functional Collaboration
- Communication & Presentation Skills
- Interpersonal Effectiveness
- Organizational & Technical Proficiency
About You
Basic Qualifications
- Active Registered Nurse (RN) license required; Bachelor of Science in Nursing (BSN) preferred.
- 3-5 years of clinical and/or biopharmaceutical industry experience, including experience in hemophilia, hematology, oncology, rare disease, or other specialty therapeutic areas.
- Prior clinical experience in a hospital, infusion center, ambulatory care, or home health setting required; experience in clinical education, patient support, or field-based clinical roles preferred.
- Demonstrated experience educating and engaging nursing staff, healthcare professionals, patients, and caregivers.
- Demonstrated ability to work effectively within a cross-functional matrix environment and manage multiple priorities independently.
Preferred Qualifications
- Advanced degree preferred (MSN, NP, PA, or other relevant advanced clinical degree).
- Clinical specialty certification in Hematology, Oncology, or Rare Disease (e.g., CPON, CHN, or equivalent) preferred.
- Experience in the biotechnology or pharmaceutical industry in a non-promotional clinical education, field-based clinical, or patient support role preferred.
- Experience in rare disease, hemophilia, hematology/oncology, apheresis, or related specialty therapeutic areas strongly preferred.
- Experience supporting product launches, new indications, or other therapy implementation initiatives preferred.
- Bilingual Spanish language skills preferred.
Why Choose Us
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Bring the miracles of science to life alongside a supportive, future-focused team. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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