Job Description
The Facility Claims biller is responsible for providing TruBridge services to customers. This includes coordinating the day to day activities of a hospital's (UB-04) or clinic’s (CMS-1500) business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims.
Essential Functions:
In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
- Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.
- Recommends new processes and changes in current processes.
- Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures.
- Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts.
- Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements.
- Responsible for consistently meeting production and quality assurance standards.
- Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
- Updates job knowledge by participating in company offered education opportunities.
- Protects customer information by keeping all information confidential.
- Processes miscellaneous paperwork.
- Ability to work with high profile customers with difficult processes.
- May regularly be asked to help with team projects.
- Responsible for assisting manager in the management of employees which would include coaching, training and performing necessary disciplinary actions including following up on action plans for their employees.
- Ensures employee compliance with dress code, attendance and other company policies.
- Processes miscellaneous paperwork and performs other administrative duties as assigned.
Minimum Requirements:
Education/Experience/Certification Requirements
- At least 5 years hospital billing experience, to include experience processing Institutional and Profee claims.
- Experience working Claims and Denial Que's.
- Hands-on experience processing "Black Lung" claims.
- Strong organizational, multi-tasking, and time-management skills.
- Must be detail oriented and able to follow through on issues to resolution.
- Must be able to act both independently and as a team member.
- High School Diploma or equivalent combination of education and relevant experience needed.
- Excellent critical thinking, organizational, and time management skills with a strong attention to detail, accuracy, and follow through.
Why join our team?
- Work remotely with a work/life balance approach.
- Robust benefits offering, including 401(k).
- Generous time off allotments.
- 10 paid holidays annually.
- Employer-paid short term disability and life insurance.
- Paid Parental Leave.
- Business Support.