THE OPPORTUNITY

The Executive Assistant is a highly skilled professional responsible for providing comprehensive support to members of the Executive Leadership Team. The ideal candidate is exceptionally organized, proactive, and capable of serving as a trusted partner and professional representative of executive leadership. This role requires the ability to balance a high level of professionalism, discretion, and confidentiality while contributing to a collaborative and dynamic work environment. The Executive Assistant enhances the effectiveness of executive leaders through proactive planning, relationship management, administrative excellence, and project coordination. Success in this role requires strong judgment, adaptability, attention to detail, and the ability to anticipate needs and manage competing priorities in a fast-paced environment.

HOW YOU WILL MAKE AN IMPACT

• Provide proactive, high-level executive support to members of the Executive Leadership Team, ensuring effective management of priorities, schedules, communications, and key business activities.
• Serve as a trusted partner to executives by anticipating needs, exercising sound judgment, and managing administrative and operational responsibilities with minimal direction.
• Build and maintain strong working relationships with executives, fellow Executive Assistants, and internal stakeholders to ensure effective communication, collaboration, and execution of business objectives.
• Support executive interactions and relationship management efforts with carriers, clients, vendor partners, community organizations, and other external stakeholders.
• Coordinate and facilitate meetings, events, travel, communications, and other activities that enable executives to maximize productivity and focus on strategic priorities.
• Manage sensitive and confidential information with the highest degree of professionalism, discretion, and integrity.
• Assist with special projects, strategic initiatives, and process improvement efforts that enhance the effectiveness and efficiency of executive operations.
• Provide cross-functional support and backup coverage for other Executive Assistants to ensure seamless support across the Executive Leadership Team.
• Represent the organization and executive leadership in a professional manner while fostering positive relationships and delivering exceptional service.

WHAT YOU WILL NEED TO SUCCEED

• Bachelor's degree or equivalent experience, with a minimum of 3-5 years providing executive-level support to senior management or board-level executives preferred.
• Communication: Is a professional communicator. Is understandable, offers full attention to others when they speak and gives verbal and nonverbal cues of interest. Written communication is clear, concise and professional.
• Adaptability: Is flexible but knows when to take a stand. Is able to adapt quickly and positively to change.
• Coaching/Consulting: Ability to openly and clearly communicate performance expectations with staff.
• Conflict Resolution: Ability to remain unbiased in conflict and help coach employees to an effective resolution.
• Commitment: Demonstrates a positive, optimistic attitude but accepts responsibility when things don’t go as planned.
• Client Orientation: Is able to see the client’s point of view. Responds promptly to clients requests and keeps clients informed of situations. Solicits client’s feedback and anticipates their needs.
• High Standards: Models standards that guarantee exceptional quality and necessary attention to detail and seeks to improve processes and products.
• Initiative: Is proactive, not reactive. Takes action without being prompted and is not afraid to make a mistake.
• Integrity: Thinks, acts and communicates ethically and honestly.
• Problem Solving & Decision Making: Is able to identify core issues, solve them, act decisively and show good judgment.
• Composure: Can handle the demands of a fast-paced environment and can work positively with demanding clients and co-workers.
• Results Oriented: Able to take action when needed and focus on providing results.
• Organization/Planning: Able to manage time and needs in an efficient way which maximizes productivity. Able to remain organized with multiple interruptions.
• Team Player: Supports the team needs and works well with others. Delegates when appropriate and trusts others on the team.
• Relationship Building: Able to connect with others to the point they trust enough to self-disclose. Displays success in maintaining long lasting relationships. Able to manage and resolve conflict with others.
• Delegation: Understanding of the work processes & workflow with the ability to prioritize workload and delegate tasks accordingly to others when needed.
• Energy: Gets excited about new prospects and shows enthusiasm in the work they do.
• Technical Skills: Is knowledgeable and skilled in their area of professional expertise. Stays current and acts as a resource in that area for the organization. Is able to work accurately and effectively with necessary M3 systems.
• Valid driver's license and ability to travel less than 5% of time.
• Ability to work scheduled hours between 8 AM to 5 PM, Monday through Friday.

JOIN US

Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position.

WHO WE ARE

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.

WHAT DRAWS PEOPLE TO M3

• Autonomy— Being able to work towards a common goal, but how you get there is an open book.
• Immediate Impact— Every M3er can make an impact, from day one in any role.
• Powered by Team— Be a part of a close-knit group of team members with whom you build trust and share responsibility.
• People— Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely every so often while still fostering collaboration and innovation in-person in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

BENEFITS AS AN M3ER

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

DIVERSITY, EQUITY & INCLUSION

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

EQUAL EMPLOYMENT OPPORTUNITY

M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law. In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans’ status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.

This commitment is reflected in all M3’s practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment. All matters relating to employment are based upon ability to perform the job.

In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.