Virtual Coworker

Virtual Coworker

·17 days ago

Executive assistant for a food and beverage business in the us (home based full time)

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Location

remote, United States

Commitment

Full Time

Level

No Skills

Required skills

Email ManagementCustomer ServiceOrder CoordinationReputation ManagementContent WritingMarket ResearchCustomer SurveysStandard Operating ProceduresSpreadsheet ManagementAdministrative SupportSchedulingCommunication

Job Description

  • Monitor and respond to multiple company email addresses in a timely manner (customer orders, inquiries, complaints across 6-7 locations)
  • Follow up with customers and coordinate order placement across multiple locations
  • Respond to company reviews on Google, Yelp, and other platforms; manage reputation across all locations
  • Write weekly employee newsletters and monthly customer newsletters (with help from AI)
  • Manage market research and customer surveys
  • Develop and maintain standard operating procedures and checklists
  • Organize and manage spreadsheets and documents
  • Handle administrative tasks including making calls and scheduling appointments
  • Support customer service operations

Ready to join the team?

Apply now