Eligibility Specialist I

Requisition No: 884858

Agency: Children and Families

Working Title: ELIGIBILITY SPECIALIST I - 60044879 1

Pay Plan: Career Service

Position Number: 60044879

Salary: $1,392.96 bi-weekly, $36,216.96 annually

Posting Closing Date: 10/04/2026

What you will do:

Families in need and in crisis require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. This demanding and challenging career could be your opportunity to help those in need make a better life for themselves and their families.

Every minute and every case processed count for those who are hungry, caring for others, in need of assistance to provide shelter for loved ones, or just need a helping hand, and your career choice could make a critical difference by making a tremendous impact on countless lives. If you are interested in making a difference, please join our TEAM!

How you will make an impact:

The primary function of an Eligibility Specialist involves determining the eligibility of applicants and recipients for government assistance programs. The work performed includes processing data from electronic sources and entering information into a computer-based eligibility system under state and federal requirements. Eligibility workers are expected to handle a high volume of work which is deadline driven. Workers must be able to prioritize, plan and project their work, while remaining flexible to frequent changes in the program policy and/or computer-based systems.

Qualifications:

Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. OR Associate degree, or higher from an accredited college or university, OR 60 semester hours or 90 quarter hours can substitute for the experience. (When applying please attach required education, certification, or licensure).

Ability to attend an 8 - 12-week mandatory training course.

Additional Information/Requirements:

All eligible candidates will be required to complete a skills assessment to include the following tests, which requires successful completion for advancement to the next step in the hiring process: Within 3 days of the link being sent by email, the assessment must be completed.

• Typing (TT) – A test of typing speed, measuring both speed and accuracy.
• General Aptitude Mobile Evaluation (GAME) – A test to evaluate critical thinking, problem-solving ability, attention to detail and the ability to learn and apply new information.
• Computer Skills (CLIK) – A basic computer literacy test, assessing knowledge of internet browsers, email, chat, and word processing.
• Employee Personality Profile (EPP) – A test to assess personality traits.

Hired candidates may become eligible for telework upon successful completion of the training program and demonstration of consistently meeting or exceeding performance expectations.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.