Join Our Team at Duncan Solutions, LLC

Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.

WORK LOCATION

This is a remote position with eligibility in the following states: AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MO, MN, NJ, NY, NC, OH, PA, SC, TN, TX, VA, WA, WI, WV, VT, D.C. Candidates must reside in one of the following locations for consideration. Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.

PAY TRANSPARANCY

This role will offer $115,000 - $130,000 annually, depending on experience, skills, and location. Employees may also be eligible for performance-based incentives and additional benefits as part of our total rewards package.

WORKING HOURS

Flexible Monday–Friday schedule aligned to business hours, with participation in after-hours, weekends, or on-call support rotations as needed.

POSITION SUMMARY

The IT Solutions Engineer - Cyber is responsible for the design, implementation, and continuous improvement of security controls that protect enterprise systems, networks, and data. This role applies deep technical expertise to secure infrastructure, integrate security into system architecture, and support high-availability, high-performance environments. The IT Solutions Engineer - Cyber proactively identifies and mitigates risks, responds to complex security incidents, and collaborates with architects, developers, and operations teams to ensure systems meet stringent security, compliance, and resilience requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, implement, and manage security solutions across cloud environments, networks and systems, using zero trust architecture principles
• Monitor security systems and perform troubleshooting, incident resolution, and root-cause analysis for routine and moderately complex issues
• Stay up to date with emerging threats and recommend mitigation strategies
• Develop and enforce security policies, standards, and procedures
• Develop and maintain basic scripts, automation, and tooling to support deployments and operations
• Assist with application, system, and infrastructure upgrades, patches, and enhancements
• Participate in implementation activities for small initiatives or defined components of larger efforts
• Create and maintain technical documentation, configurations, and operational procedures
• Provide technical guidance and knowledge sharing to Solutions Specialists, Analysts, and support teams
• Ensure solutions follow security and compliance standards
• Collaborate with engineering, operations, and support teams
• Perform other duties as assigned

What You’ll Need to Succeed

• Strong knowledge of network security, firewalls, IDS/IPS, VPNs, and endpoint protection
• Experience with AWS cloud security
• Experience with SASE, SWG, CASB, ZTNA, Cloud SIEM, EDR/XDR, DLP, and data classification tools
• Experience designing or implementing Zero Trust Architecture (ZTA)
• Understanding of encryption, authentication, and secure protocols
• Foundational troubleshooting and analytical skills
• Ability to follow established technical standards and procedures
• Strong written and verbal communication skills

EDUCATION / EXPERIENCE / SKILLS

• High School Diploma or GED from an accredited institution
• 5 years of experience in IT Security or Cybersecurity roles

PREFERRED

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field
• Exposure to enterprise systems, cloud platforms, APIs and operating systems
• Experience supporting audit and compliance frameworks, including NIST, PCI-DSS, CJIS, FedRAMP, HIPAA
• Experience securing AI/ML systems, including model security, data protection, and adversarial threat mitigation
• Experience securing container platforms and services
• Basic proficiency in scripting or programming (e.g., Python, PowerShell, Java, JavaScript)
• Familiarity with monitoring tools, automation concepts, or IT service management processes
• Industry-recognized certifications relevant to enterprise IT Security solutions, infrastructure, cloud platforms, or automation
• AWS Certifications: Cloud Practitioner, Solutions Architect (Associate), Security or other industry-recognized, professional qualifications

Physical Demands and Working Conditions

This role is primarily computer-based and may be performed in an office or remote work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WHAT WE OFFER

Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:

• Medical, Dental, & Vision Insurance
• Healthcare & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contribution
• Company Paid Life and AD&D Insurance
• Company Paid Short- & Long-Term Disability
• Employee Assistance Program (EAP)
• 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
• Paid Time Off
• 10 Company Holidays
• PTO Accrual
• Sick Time Accrual
• Parental Leave
• Jury Duty
• Military Leave
• Bereavement
• Other Voluntary Benefits
• Life and AD&D Insurance for Employees/Spouse/Child(ren)
• Critical Illness
• Accident Insurance
• Dependent Care Flexible Spending Account (DCFSA)

This position requires the ability to obtain a government security clearance. U.S. citizenship is required. Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

Please visit our website to learn more about us Duncan Solutions. To view all of our current job opportunities, please visit current job opportunities.