Position Overview

The Corps Onboarding & Compliance Assistant will work support AmeriCorps Member compliance by supporting onboarding activities and internal and external audits. On a daily basis, the Corps Onboarding & Compliance Assistant will primarily support the initiation and clearance of background checks and the administration of incoming AmeriCorps members for all enrollment periods. Additionally, this position will support internal and external compliance activities such as completing required reports and providing documentation as requested by external auditors.

Responsibilities

The Corps Onboarding and Compliance Assistant will perform the following roles and responsibilities as described below:

AmeriCorps Member Background Checks

• Assist with requesting and reviewing background checks through 2 background check vendors, Truescreen and Accurate Ace
• Maintain up-to-date and accurate records of all background checks
• Provide excellent customer service
• Support AmeriCorps members by answering question to help them complete their background checks
• Manage a shared inbox to receive and direct incoming questions to the appropriate person

AmeriCorps Member Administration

• Assist with inviting incoming AmeriCorps members into the AmeriCorps administration portal, eGrants
• Assist with exiting graduating AmeriCorps members in the AmeriCorps administration portal, eGrants
• Maintain Service Locations for grants and AmeriCorps members in the AmeriCorps administration portal, eGrants

Internal and External Audit Support

• Conduct periodic audits to ensure the accuracy of our background check record
• Provide documentation of background check records as requested by external auditors
• Conduct weekly enrollment audits during enrollment periods to ensure the accuracy of enrollments in AmeriCorps administration portal, eGrants
• Conduct quarterly termination and suspension reviews to ensure the accuracy of AmeriCorps administration portal, eGrants
• Citizenship Documentation Review after each enrollment period
• Assist in the creation of NSCHC Verification Forms

Collaboration & Learning

• Collaborates effectively with teammates to achieve shared goals and foster an inclusive environment.
• Role models a growth mindset and commitment to City Year’s culture and values as a leader within a youth-serving organization.
• Performs additional responsibilities as assigned by the direct supervisor to advance City Year’s mission.

Qualifications

Minimum Qualifications

• Microsoft Office 365 experience, especially Microsoft Excel strongly preferred
• Exceptional attention to detail and ability to operate with consistency in a fast-paced environment Authorized documentation to work in the United States of America
• Strong self-starter with the ability to fully own and execute mission-critical processes
• Criminal background history clearance

Preferred Qualifications

• Experience using web-based systems to enter, process and receive data preferred
• Prior experience managing and improving operational processes
• Commitment to mission-driven work, especially in support of people of marginalized identities strongly preferred
• Familiarity to City Year or AmeriCorps a plus

Benefits

This role will not be eligible for City Year's benefit packages and is contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required. Employment at City Year is at-will. City Year does not sponsor work authorization visas.