Client Overview:
Our client built a new platform for outdoor enthusiasts! The first app-based marketplace allowing customers to book trusted guides for every occasion – in a tailored and easy way. Making the searching and booking process easy for enthusiasts while offering guides a robust app to communicate, manage and expand their business. Trusted, certified and instantaneous, they have built and are constantly innovating the next generation outdoor Guides and enthusiasts tools.
Responsibilities:
- Contact outdoor activity guides and get them onto the client's platform.
- Build relationships with outdoor activity Guides through regular outreach to provide them free websites or online booking tools for their businesses and join an online marketplace of similar guides.
- Create and update task flows in the client CRM for tracking and progress.
- Accomplish a checklist of required Guide information for online profile creation.
- Ensure that all Guide/business data gathered are complete and accurate.
- Escalate Guide concerns/queries that are beyond your scope.
- Attend and participate in group/company meetings and learning sessions as prescribed by the Lead, General Manager and/or the Executive team.
- Meet the desired monthly target as indicated in the PIP document (issued separately).
- Coordinate and partner with the Success team for any post Sales need/concern.
- Contribute to process improvement through suggestions, analytics and/or feedback.
- Any additional related tasks as approved and communicated by the Lead, General Manager and/or the Executive team.
Requirements:
Preferably with 1 year experience in lead generation but individuals with no experience yet highly motivated and willing to be trained are welcome. Experience using Hubspot is a plus. Experience in web research is a plus. Experience in data mining is a plus.
Schedule:
Shifting schedule including holidays & weekends. May include US operating hours depending on the Leads and Sales strategy.
Technical Requirements:
Intel i3 or i5/Ryzen 3/MAC RAM 8GB Windows 10/Catalina and Up Only 20-25mbps Internet speed.