Clinical success manager - federal

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Clinical Success Manager - Federal based in the United States.

This remote/hybrid opportunity is ideal for an experienced clinician passionate about improving healthcare through innovative AI-powered technology. As a Clinical Success Manager supporting federal accounts, you will help healthcare professionals successfully adopt and integrate a generative AI platform into their clinical workflows. You will work closely with clinicians, administrators, and organizational leaders to understand their needs, deliver tailored training, and build strong clinical partnerships. Your work will support implementation across new and expanding sites while driving sustained product utilization and measurable outcomes. Acting as the voice of clinicians, you will collaborate with Product and Engineering teams to address challenges and improve the user experience. This role offers the opportunity to combine clinical expertise, relationship management, and technology enablement to reduce documentation burdens and improve the delivery of care.

Accountabilities

• Lead clinician enablement sessions, staff training, and leadership presentations to support product adoption throughout the implementation and ongoing success journey.
• Develop and deliver training programs tailored to federal healthcare workflows, clinical audiences, and the needs of stakeholders responsible for supporting adoption.
• Support implementations at new and expanding sites, helping healthcare teams launch successfully and increase product utilization over time.
• Build and maintain strong relationships with clinical champions and key stakeholders across federal accounts.
• Provide workflow guidance and product support to clinicians, helping them integrate the platform into daily practice and maximize its value.
• Monitor product performance in clinical environments and collaborate with Product, Engineering, and internal teams to communicate emerging issues and support timely improvements.
• Advocate for clinician needs by gathering and sharing feedback with relevant internal stakeholders to inform product development and enhance the user experience.
• Track utilization, adoption, and other clinical success metrics, communicating outcomes and demonstrated value to partners and internal teams.

Requirements:

• At least 3 years of professional clinical experience as a Medical Doctor (MD), Doctor of Osteopathic Medicine (DO), Physician Assistant (PA), or Nurse Practitioner (NP).
• Hands-on experience with Electronic Health Record (EHR) documentation and a strong understanding of clinical documentation workflows.
• Strong knowledge of the healthcare industry, including clinical practices, workflows, and relevant regulatory requirements.
• Experience leading initiatives from initial planning and development through implementation and launch.
• Excellent communication and relationship-building skills, with the ability to engage effectively with frontline clinicians, administrators, and executive stakeholders.
• A problem-solving mindset and genuine interest in identifying opportunities to improve clinical workflows and support healthcare professionals.
• Ability to work collaboratively across clinical and technical teams while taking ownership of implementation challenges and adoption outcomes.

Preferred:

• Experience in federal clinical practice or clinical informatics, ideally with exposure to both federal and commercial healthcare environments.
• Background in clinical leadership, professional education, or training.
• Experience in a startup or fast-paced organization, demonstrating initiative, adaptability, and an entrepreneurial approach.

Benefits:

• Annual base salary by geographic tier:
• Tier 1: $142,000–$162,680, with a target bonus of $28,400–$32,536.
• Tier 2: $127,800–$146,412, with a target bonus of $25,560–$29,282.
• Tier 3: $120,700–$138,278, with a target bonus of $24,140–$27,656.
• Equity grants for eligible full-time employees.
• Flexible paid time off for salaried employees and 14 paid company holidays.
• Medical, dental, and vision insurance for employees and their families.
• Monthly Health Savings Account (HSA) contributions for employees enrolled in an eligible high-deductible health plan.
• Generous paid parental leave and family-forming benefits.
• 401(k) matching.
• Personal device allowance and access to pre-tax Flexible Spending Accounts (FSA) and commuter benefits.
• Monthly lifestyle wallet contributions for fitness, professional development, coworking, and other eligible expenses.
• Mental health support, including access to therapy and coaching.
• Paid sabbatical leave after five years of employment.
• Flexible work arrangements and opportunities for ongoing learning and professional growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!

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