Introduction

RemoteLegalStaff is a fast-growing, remote-first US staffing company helping American law firms scale with high-quality offshore talent. We are past early growth and now raising the bar on leadership, accountability, and execution as we scale. This role exists to multiply executive capacity. The CEO and President's attention is the most constrained resource in the company. You absorb the work that does not require them, sharpen the decisions that do, and make sure everything they decide actually happens. This is not an executive assistant role and not a project coordinator role. You operate at leadership level with the CEO's authority behind you, and you will be one of the closest people to the CEO in the entire company.

Before you apply, make sure the following are true: you can work full-time aligned to US business hours — Eastern or Pacific time zones both work. Not negotiable. Your English is exceptional, written and spoken. You have 5+ years in operations leadership, management consulting, or a Chief of Staff / right-hand role with real ownership of outcomes, not coordination of other people's work. You have reliable high-speed internet, backup power, and a professional home office. This is full-time employment, not freelance or fractional.

Duties & Responsibilities

Executive Operations:

Run the CEO and President's operating cadence: leadership meeting rhythm, agendas, quarterly priorities, and decision tracking. Convert every leadership decision into an owner, a deadline, and a closed loop. Nothing decided dies in a meeting or a Slack thread. Control what reaches the CEO: filter noise, package what matters, resolve what does not require him. Prepare the CEO for high-stakes moments: leadership meetings, difficult conversations, key negotiations.

Special Projects:

Take ambiguous, cross-functional problems from vague idea to shipped result, then hand them to a permanent owner and move to the next one. Own the projects that sit between departments, the ones that stall because nobody owns them today.

Analysis & Decision Support:

Build the analysis before it is asked for: models, decision memos, options with a clear recommendation. Pressure-test the numbers, claims, and plans department heads bring to leadership. Nothing reaches the CEO unexamined. Monitor company KPIs across departments, spot what is drifting early, and bring it to leadership with a proposed response, not just a flag.

Communication & Representation:

Draft the communications the CEO and President put their names on: company-wide announcements, leadership documents, sensitive messages. Sit in meetings on the CEO's behalf, ask the questions he would ask, spot the problems he would spot, and report back with judgment, not transcription. You will not manage a department. The Director of Operations owns operational execution and people management. Department heads own their functions. You are the leverage layer that works across all of it, directly for the CEO and President.

Desired Experience & Qualification

Required:

• 5+ years in operations leadership, management consulting, or a Chief of Staff / right-hand role at a growing company.
• Track record of owning cross-functional projects to completion and holding senior people accountable without formal authority over them.
• Direct people-management experience: you have led a team before, so you know how execution actually works from the manager's seat.
• Demonstrated analytical depth: you have built models, written decision memos, or produced analysis that executives relied on to make real decisions.
• Exceptional written and spoken English: you will be tested on both.
• Strong command of spreadsheets, data, and business metrics.
• Strong technology and AI fluency: you use automation and AI as leverage by default.
• Bachelor's degree in business, economics, engineering, or a comparable analytical field.

Preferred:

• Experience in staffing, recruiting, BPO, legal services, or professional services.
• Experience in a fully remote, fast-scaling services company.
• MBA or equivalent advanced business training.
• EOS/Traction experience.

This role is not for someone who needs a defined lane and a fixed job description to function, wants to manage a team as the measure of seniority, waits to be asked, softens messages until they stop meaning anything, or treats "I sent the email" as follow-through.

Package & Remuneration

Salary paid in US dollars, benchmarked for senior operators, well above local market for the right person. Great benefits package on top of base salary. Fully remote. Please include your salary expectations (USD per month) in your application. Interested?