Our client is seeking to add a California Workers' Compensation Claims Supervisor to their team. This individual will be responsible for leading and mentoring a team of California Workers' Compensation Claims Examiners while providing technical guidance, oversight, and support on moderate to complex Lost Time/Indemnity claims.
Qualified candidates must possess extensive knowledge of California Workers' Compensation laws and regulations, along with prior leadership or supervisory experience. This is a full-time, permanent position with the ability to work remotely.
Responsibilities:
- Supervise, mentor, and develop a team of California Workers' Compensation Claims Examiners.
- Provide technical guidance and support on moderate to complex, litigated California Workers' Compensation claims.
- Conduct file reviews to ensure quality, regulatory compliance, reserve accuracy, and adherence to company best practices.
- Assist with claim escalations, settlement authority, and complex claim resolution.
- Monitor team performance, productivity, and service standards while providing ongoing coaching and training.
- Partner with management to implement operational initiatives and promote continuous process improvement.
- Foster a high level of customer service while ensuring compliance with California Workers' Compensation laws and company guidelines.
Requirements:
- 5-7+ years of California Workers' Compensation Lost Time/Indemnity claims handling experience.
- Previous supervisory, team lead, or mentoring experience required.
- Strong knowledge of California Workers' Compensation laws, statutes, and regulations.
- Experience handling complex and litigated claims.
- Self-Insurance Plans (SIP) certification highly preferred.
- Excellent leadership, communication, organizational, and decision-making skills.
- High School Diploma required; Bachelor's Degree preferred.
Salary & Benefits:
- $95,000–$120,000 base salary (depending on experience).
- Comprehensive Medical, Dental, Vision, and 401(k) benefits.
- Paid Time Off and company holidays.
- Remote work flexibility.
- Opportunity to join a growing organization with strong long-term career advancement potential.