Business Research Analyst I | Senior Care Product Strategy

We are hiring a Business Research Analyst I to join the BCBST Senior Care Product Strategy team!

In this role, you will provide analytical and technical support across the Medicare Advantage business, working directly with membership, vendor, and other general senior care related data. You will retrieve and validate data, support routine and ad hoc reporting, peer review analytical work, and help improve manual processes through practical automation.

You will also have opportunities to support the transition of existing SAS processes to Python and regularly work in modern data platforms such as Google BigQuery and Databricks. This role is ideal for someone who enjoys working directly with data, solving problems, learning how the business operates, and turning analytical work into useful business insights.

To be successful in this role, you will bring strong analytical thinking, SQL fundamentals, Excel proficiency, and the ability to independently navigate data and technical platforms. You will be a strong candidate if you have experience with Google BigQuery, Databricks, Python, Tableau, Excel, SAS, or similar analytics technologies.

We are especially interested in candidates who are curious, comfortable learning new tools, attentive to data quality, willing to work through both manual and automated processes, and eager to develop their technical and Medicare Advantage business knowledge.

Note:

This is a remote, work-from-home position; however, the final round of interviews will take place on-site in our Chattanooga, TN office.

This position is focused on business analytics, data preparation, reporting, validation, and light automation. This is not a software engineering role.

The team values collaboration, humility, independent problem solving, continuous learning, and work-life balance.

Job Responsibilities

• Implementing, applying and testing empirically based research models for use in areas such as marketing research, sales, and other relevant disciplines as directed.
• Building spreadsheets, writing descriptive summaries of gathered data, organizing and prioritizing research for further review by senior managers and clients.
• Responding to requests from various business partners on investigational modeling and research studies.
• Evaluating and testing new models, recommending and implementing revisions to improve model performance.

Job Qualifications

Education

Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.

Experience

3 years - Data warehouse reporting experience required

1 year - Experience utilizing data extraction tools required

Skills/Certifications

• Database reporting skills utilizing Access, Cognos and data warehouse
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
• Capacity to solve problems and manage multiple assignments with critical deadlines
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills
• Strong analytical skills

N/A

Number of Openings Available: 1

Worker Type: Employee