Business operations manager

SourceOne Supply, a trusted name in facility maintenance supplies with origins dating back to 1933 in Zanesville, OH, is seeking a dedicated Business Operations Manager to join our team. We pride ourselves on continuing the customer service tradition established by our predecessor, Heinrich Paper, while expanding our reach with a comprehensive inventory to support commercial maintenance needs. Whether serving professional cleaning contractors, in-house maintenance departments, or individual consumers seeking professional-grade products, SourceOne Supply remains the dependable resource for building maintenance solutions. As a Business Operations Manager, you will play a critical role in overseeing daily operations, improving processes, and ensuring exceptional service delivery to our diverse clientele. This position offers a unique opportunity to contribute to a company with a rich history and a strong commitment to excellence in both product availability and customer service. We are looking for a strategic thinker with strong leadership skills to help drive operational success and maintain our reputation as the go-to source for facility maintenance supplies.

Responsibilities

• Oversee daily business operations to ensure efficiency and effectiveness across all departments.
• Develop and implement operational strategies aligned with company goals and customer needs.
• Manage inventory control to optimize stock levels and supply chain performance.
• Coordinate with sales and customer service teams to enhance customer satisfaction and resolve issues promptly.
• Analyze operational data to identify areas for continuous improvement and cost reduction.
• Lead, mentor, and develop team members to achieve individual and organizational objectives.
• Maintain compliance with industry standards, safety regulations, and company policies.
• Collaborate with senior management to support long-term business planning and growth initiatives.

Bachelor's degree in Business Administration, Operations Management, or a related field. Proven experience in business operations or facility supply management, preferably in a similar industry. Strong leadership and team management skills with the ability to inspire and motivate others. Excellent organizational and problem-solving abilities. Proficient in analyzing operational metrics and making data-driven decisions. Ability to manage multiple priorities in a fast-paced environment. Exceptional communication and interpersonal skills to collaborate across departments and with customers. Knowledge of inventory management systems and supply chain logistics is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development