Automation developer, revenue cycle, full time, day

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Automation Developer, Revenue Cycle with the Revenue Cycle Department. This position is Full Time Remote. This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.

The Automation Developer, Revenue Cycle is responsible for designing, building, testing, deploying, and maintaining robotic process automation (RPA) solutions that streamline and optimize Epic Revenue Cycle workflows. This role partners closely with Revenue Cycle operations, IT Applications, and Epic analysts to identify automation opportunities, translate business requirements into scalable UiPath solutions, and ensure automations are secure, reliable, and compliant with healthcare regulations (e.g., HIPAA). The ideal candidate combines strong technical development skills with a working knowledge of Epic Revenue Cycle modules and end-to-end revenue cycle processes (front, middle and back-end workflows).

Essential Functions

Automation Design & Development

• Design, develop, test, and deploy RPA bots using UiPath Studio and other tools to automate manual, repetitive Revenue Cycle workflows (e.g., claims scrubbing, eligibility verification, denial management, payment posting, prior authorization).
• Translate Revenue Cycle business requirements and workflows into technical automation designs.
• Interact with Epic via Hyperspace UI automation, Epic APIs/Interconnect, Clarity/Caboodle reporting, or other supported integration methods as appropriate.

Testing, Deployment & Support

• Conduct unit, integration, and user acceptance testing (UAT) prior to production deployment.
• Monitor bot performance in production, troubleshoot failures, and implement fixes or enhancements.
• Maintain detailed documentation: process design documents (PDDs), solution design documents (SDDs), run books, and support guides.

Governance, Security & Compliance

• Ensure all automations comply with HIPAA, PHI handling policies, and organizational data security standards.
• Follow change management and release management protocols for production deployments.
• Participate in RPA governance activities, including automation intake, prioritization, and ROI tracking.

Continuous Improvement

• Identify opportunities to expand automation coverage across Revenue Cycle functions; Recommend process improvements and workflow redesigns to maximize automation value.
• Stay current on UiPath platform updates, Epic Revenue Cycle enhancements, and industry RPA/AI trends (e.g., UiPath AI Center, Document Understanding).

Qualifications

• Bachelor's degree in Computer Science, Information System or related field, or equivalent combination of education and experience required; equivalent years of experience required; 5-8 years of related work experience in lieu of educational experience.
• 2+ years of hands-on RPA development experience using UiPath (Studio, Orchestrator, Robots) and Epic EHR required.
• Solid understanding of healthcare revenue cycle processes: registration, eligibility, charge capture, claims submission, denials/appeals, payment posting, and collections required.
• Proficiency in at least one scripting/programming language (VB.NET, C#, or Python) required.

Preferred Qualifications

• Experience with UiPath Document Understanding or Action Center.
• Familiarity with Epic Clarity/Caboodle data models and reporting tools.
• Experience with SQL and relational database.
• Knowledge of Agile/Scrum or Kanban delivery methodologies.

License or Certifications:

• UiPath certification (UiPath Certified RPA Associate/Professional, or Advanced Developer) preferred.
• Epic certification(s) in Resolute HB/PB, Cadence, or Prelude preferred.

Skills:

• Must have strong issue tracking and resolution skills, and the ability to cope in a fast-paced environment.
• Must be able to prioritize, organize, and assess work in order to meet aggressive deadlines.
• Must have experience with Microsoft Excel, Word, Visio and Powerpoint.
• Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization, including remote teams.
• Excellent interpersonal, written and oral communication skills, and effective presentation skills.
• Ability to plan and facilitate meetings with diverse participants.
• Ability to maintain a professional attitude and demeanor in both normal and pressure situations.
• Proven skills in problem solving.

Position Details:

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days, Monday-Friday
• Unit/Department: Revenue Cycle
• Work Location: Full Time Remote (This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.)
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities https://www.uchicagomedicine.org/about-us/careers

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine