Location(s): US (remote), Boston (hybrid)

About Toast

Our focus is on building the platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for the industries we serve, customers can trust that we’ll deliver on their needs for today while investing in experiences that will power their future. We build experiences that help make operating and growing a business and delighting their customers easier and scalable. It’s why tens of thousands of locations love Toast.

About this role

We are seeking a skilled Associate Product Designer with a strong portfolio and a focus on exceptional execution/craft/UI design to shape the future of Toast's payroll and team management systems. This role involves designing experiences that offer intuitive solutions to a multitude of in-depth customer needs pertaining to payroll. You will be responsible for helping to deliver payroll and team management functionality that improves the lives of both managers and employees by making it easy for them to use and understand payroll-centric tools. You will join a passionate team dedicated to driving the consistency, integrity, strategy, and vision of Toast's next-generation product experience. This team is located remotely in the U.S.

In this role, you will:

• Be a central collaborator within a team of designers, product managers, and engineers.
• Help shape the future of agentic payroll, turning the complexity of paying and managing a team into intuitive experiences that anticipate what customers need, guide them through important decisions, and help them take action with confidence.
• Your work will span experiences such as onboarding businesses and employees and getting them ready to be paid, proactively preparing customers for payroll and helping them identify and resolve issues, reviewing shifts, time, and labor costs before payroll is processed, helping customers understand payroll reports, taxes, deductions, and payments, processing payroll accurately and maintaining compliance on behalf of customers.

Do you have the right ingredients?

Experience (1-2 years):

Demonstrated ability to deliver designs grounded in a design system, process feedback with ease, push for cleaner, easier-to-use UIs and work well with triad partners and design team members.

AI Integration & Judgment:

Experience leveraging AI tools to enhance the product design process. Crucially, the ability to discern valuable AI integration from mere 'hype.'

Core UX/UI Expertise:

Solid understanding of UX principles and best practices for both web and native mobile applications, along with a strong grasp of platform-specific UX and UI patterns.

Collaboration & Communication:

Good communication skills coupled with a proactive mindset for sharing work early and often.

Design Tool Proficiency:

Proficient in design software (preferably Figma), including maintaining clean files and delivering pixel-perfect final UI designs for handoff (to a developer or an AI prototyping tool).

Adaptability & Feedback:

Able to take feedback constructively and pivot quickly when necessary.

User Empathy:

A strong ability to understand and empathize with users, designing digital experiences that delight and create a sense of accomplishment, especially within stressful or monotonous workflows.

Design Systems:

Familiarity with corporate design systems, knowing how to apply them appropriately, and possessing the judgment to push beyond them when innovation requires it.

Customer Engagement:

Willingness to directly engage with customers to gather feedback and generate ideas for advancing product features.

Special sauce (nice to haves)

• Design system experience (including creation and maintenance)
• Expertise in fast prototyping using tools such as: Figma Make, Magic Patterns, V0, Claude, and Replit
• Prior experience in a startup environment or on 'zero-to-one' projects

About You

You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed Toast Team Suite cohort which consists of highly motivated and experienced engineers, product leads and designers.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.

The Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.

Salary Information

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Zone A $105,000 - $168,000 USD

Zone B $91,000 - $146,000 USD

Zone C $82,000 - $131,000 USD

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community.

Accessibility Commitment

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.