Job Title:

Assistant Regulatory Compliance (License Coordinator) Temporary role (Remote)

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job details:

As an Assistant Regulatory Compliance — License Coordinator, you will support agent onboarding, licensing, appointments, and related compliance activities for our client program. This is a Work at Home position for US based applicants, supporting a Monday through Friday, 8:00 a.m. to 4:30 p.m. dayshift schedule.

This role is a strong fit for someone who is organized, detail-oriented, comfortable managing timelines, and ready to learn while helping new hires move through licensing and onboarding requirements with confidence.

Essential Responsibilities:

• Act as the site-level agent/representative onboarding and licensing contact between the Vendor and Client
• Oversee and report on timely licensing and appointment of agents
• Order and schedule fingerprinting with new hires, where applicable
• Conduct appropriate follow-up to respond to agent questions and help meet individual state resident and non-resident requirements and timelines
• Manage other required onboarding activities as needed
• Maintain accurate agent/representative attribute files
• Build and maintain strong working relationships with trainers
• Support licensing activities with care, accuracy, and respect for privacy guidelines

ESSENTIAL QUALIFICATIONS

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Have a high school diploma
• Bring intermediate to advanced understanding of Microsoft Windows, Microsoft Office, especially Excel, and common productivity tools
• Are comfortable using computers and learning new systems as you go
• Demonstrate excellent time management, organization, and prioritization skills
• Can balance multiple priorities while maintaining accuracy and follow-through
• Listen actively, communicate clearly, and collaborate well with others
• Can negotiate and influence outcomes professionally
• Are self-motivated, accountable, and able to thrive under pressure
• Use analytical thinking to assess issues, identify root causes, follow processes, and drive solutions
• Can compassionately handle sensitive background-related issues within licensing and privacy guidelines
• Are comfortable working in a matrix leadership environment

It will be a plus if you:

• Have experience with agent licensing
• Have experience interacting with state Departments of Insurance

What's in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:

Base salary range of $18–$21 per hour; pay rate will not be below applicable minimum wage. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

The deadline to apply for this position is September 21, 2026. This position is for an existing, immediate vacancy, and we are seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.