Analyst ii, billing

Perch Energy is a mission-driven company that focuses on expanding access to clean and affordable energy through community solar. Community solar breaks down the traditional barriers preventing most people from participating in the renewable energy economy by making it accessible, affordable, and more equitable for all. We work in several states across the country to bring community solar to communities and individuals who can most benefit from a more inclusive energy system.

Perch Energy has an immediate opening for a Billing Analyst II reporting to the Director, Billing Operations. This role is responsible for executing and supporting the end-to-end monthly billing process, ensuring accuracy, timeliness, and completeness across billing cycles. The position also partners closely with other Ops Teams to support bill data readiness, quality control, and issue resolution across billing workflows.

The ideal candidate is detail-oriented, highly organized, analytical, proactive, and comfortable working cross-functionally in a fast-paced environment.

Duties & Responsibilities

• Own and execute assigned components of monthly billing cycles, including tracking work requests, coordinating dependencies, and supporting and driving bill run preparation and execution.
• Own billing readiness tracking and proactively identify risks, gaps, and dependencies that could impact billing timelines or accuracy.
• Identify projects and accounts approaching first bill cycles and ensure required billing, utility, and operational data is complete and ready for billing.
• Independently investigate and resolve complex billing issues by analyzing data, identifying root causes, and coordinating with internal and external stakeholders.
• Perform detailed data validation, reconciliation, and quality control checks across billing, transfer, production, and utility data.
• Review and validate billing adjustments, ensuring completeness, accuracy, appropriate documentation, and timely resolution.
• Own utility data tracking and billing readiness activities, proactively identifying missing or inconsistent data that could impact billing.
• Perform post-billing reconciliation, data cleanup, and analysis to ensure billing results are accurate and complete.
• Analyze billing results and identify anomalies, trends, and data issues requiring investigation or corrective action.
• Develop and maintain reporting and analysis used to monitor billing performance, data quality, and operational KPIs.
• Partner with cross-functional teams to investigate recurring issues and develop sustainable solutions rather than relying on manual fixes.
• Identify opportunities to improve billing processes, controls, reporting, and automation, and support implementation of process improvements.
• Document billing processes, requirements, and issue-resolution procedures to improve consistency and scalability.
• Serve as a subject-matter expert for billing processes and data, providing guidance and support to other team members as needed.

Requirements Skills & Qualifications

• 2–4+ years of experience in billing operations, finance operations, utility/energy, revenue operations, or a related analytical role.
• Strong analytical and problem-solving skills with a high degree of attention to detail and data accuracy.
• Ability to manage multiple priorities, work independently, and meet strict deadlines in a fast-paced environment.
• Experience with systems such as Salesforce, Zuora, Stripe, or similar platforms preferred.
• Strong written and verbal communication skills with the ability to explain complex data and operational issues clearly to both technical and non-technical stakeholders.
• Advanced Excel skills, including experience working with large datasets, lookup functions, pivot tables, and data validation.
• Demonstrated ability to independently investigate complex issues, identify root causes, and drive issues through resolution.
• Experience using SQL or other data analysis tools to investigate and analyze operational or billing data preferred.
• Strong understanding of data quality, reconciliation, and quality control processes.
• Demonstrated ability to identify process improvement opportunities and contribute to scalable solutions.
• Experience working cross-functionally and coordinating work across multiple teams.
• Experience in the energy, utility, community solar, or renewable energy industry is preferred.

What does it mean to be a Percher?

It means you want to make a difference. It means you care about the Earth and those that live on it — you want to help us build the products that will make a brighter future for everyone. It means you are ready to take risks, stay agile, and be part of an inspiring team.

Benefits that help you live your best life.

Perch looks out for our employees by offering full-time benefits designed to support your life inside and outside of work:

• A remote-first culture – work where you’re most productive and comfortable
• Flexible paid time off – take time to recharge when you need it, no explanations required
• 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine
• 16 weeks of paid parental leave – time to focus on your growing family without missing a beat
• 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered

Perch is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace and will do so by actively seeking to hire and promote diverse individuals throughout the company. Providing equal employment opportunities to all employees and applicants for employment is critical to our identity and we do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, age, handicap (disability), sexual orientation, gender identity/ or expression, genetics, veteran status, marital status, pregnancy or pregnancy-related condition, military status or obligation, or other protected status, in accordance with applicable federal, state and local laws.