ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world. Let's build the future together.

Recent recognition:

• No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026
• Top 50 AI Apps, a16z (2025)
• #3 Fastest-Growing Software Company, G2 Best Software Awards 2026
• Best Agentic AI Software, G2 Best Software Awards 2026
• #4 Fastest-Growing Software Vendor, Brex Benchmark 2025
• Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC
• Top-Ranked Startup, Lean AI Leaderboard
• Backed by Y Combinator

ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

We're adding contract accountants to our finance team as revenue grows from $5M to $80M ARR. You'll work alongside our billing lead and help keep the books, collections, and vendor payments accurate and on schedule. This is a remote contract role.

KEY RESPONSIBILITIES

• This hire owns day-to-day accounting execution: monthly close, AR, AP, and billing-related tickets.
• Support the monthly close: reconciliations, accruals, and journal entries.
• Work AR: invoice follow-up, cash application, and aging.
• Work AP: vendor bills, approvals, and payment runs.
• Resolve billing-related tickets from customers and internal teams.

What We're Looking For

Must have:

• 2+ years of accounting experience covering month-end closes, AR, and AP.
• Experience at a SaaS or other high-growth company.
• Hands-on with accounting and billing tools (e.g., QuickBooks, Stripe, Bill.com)
• Comfortable working remotely and independently.

Nice to have:

• CPA or CPA candidate.
• Experience with usage-based billing.

How We Evaluate

We care less about checkboxes and more about:

• Accuracy: reconciliations that tie out.
• Reliability: close tasks done on schedule without chasing.
• Responsiveness on billing tickets.

You Might Thrive If

• You like clean books and a shrinking aging report.
• You'd rather flag a problem early than fix it late.
• You work well async with a small team.

INTERVIEW PROCESS

• Intro & Live Exercise: reconcile a sample AR ledger (30 min)
• Hiring manager conversation (30 min)

JOB DETAILS

• Employment Type: Full-Time 1099 Contractor
• Location: Remote
• Hours: Must be open to working some overlapping hours with our Pacific Time team and customers.