Account manager

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you’ll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• CFSP Prep Certification Program

POSITION SUMMARY:

The Account Manager, National Accounts reports to the Divisional Director, Account Executives. VP & Director, National Account Full-Time Remote. The Account Manager, National Accounts, is a vital role within the organization, responsible for managing and nurturing relationships with national accounts to drive sales and revenue growth. This position requires a dynamic and results-driven individual with a strong sales background, excellent communication skills, and the ability to strategically manage key accounts. The Account Executive will collaborate closely with internal teams to understand customer needs, develop tailored solutions, and achieve sales targets for national accounts.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

National Account Management:

• Develop and maintain strong relationships with key decision-makers at national accounts, serving as the primary point of contact for all sales-related inquiries and activities.

Sales Strategy & Planning:

• Develop and implement strategic sales plans to maximize revenue and market share within assigned national accounts, aligning with company objectives and priorities.
• Conduct market research and analysis to identify trends, opportunities, and competitive threats in the industry.

New Business Development:

• Identify and pursue opportunities to expand the company's presence and portfolio within existing national accounts, as well as prospecting and acquiring new national account partnerships.

Quoting & Proposal Development:

• Prepare and present accurate and compelling sales proposals, quotes, and presentations to national account clients, highlighting the value proposition and benefits of the company's products and services.
• Negotiate pricing, terms, and contracts to secure profitable deals and long-term partnerships.

Sales Performance Tracking & Reporting:

• Monitor sales performance metrics, including revenue, sales pipeline, and customer acquisition and retention rates, tracking progress against sales targets and objectives.
• Prepare regular sales reports and updates for management, providing insights and recommendations for optimizing sales strategies and performance.

Customer Relationship Management:

• Maintain detailed records of customer interactions, sales activities, and account information in CRM systems, ensuring accuracy and completeness of data.
• Proactively address customer inquiries, concerns, and escalations, providing timely and effective resolution to maintain high levels of customer satisfaction.

COMPETENCIES:

• Strong understanding of sales principles, techniques, and strategies, with the ability to drive revenue growth and achieve sales targets.
• Exceptional customer service skills with a focus on building and maintaining long-term relationships with national accounts.
• Ability to develop and execute strategic sales plans and initiatives to achieve business objectives and drive market penetration.
• Excellent verbal and written communication skills with the ability to articulate complex ideas and proposals in a clear and compelling manner.
• Strong negotiation and persuasion skills with the ability to influence key stakeholders and secure favorable terms and agreements.
• Analytical mindset with the ability to identify opportunities, solve problems, and address customer needs effectively.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Business Administration, Marketing, or related field required, or equivalent military or practical experience.
• 2 – 4 years of experience in sales, account management, or business development, with a proven track record of success in managing national accounts and driving sales growth.
• Experience in the food service industry.

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors. In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.