HIRING | OPERATIONS SPECIALIST – DIGITAL PLATFORMS & SHAREPOINT
Location: Remote
Experience: 6+ Years
Rate: USD $9/hour
Employment: Contract
ROLE OVERVIEW
Looking for an experienced Operations Specialist to manage SharePoint, digital platforms, user access, technical support, content governance and operational requests.
KEY RESPONSIBILITIES
- SharePoint administration & site maintenance
- User access, permissions & security groups
- First-line technical support & troubleshooting
- Manage support queues, requests & escalations
- Platform usage reporting & analytics
- Content publishing & lifecycle management
- Monitor expired/outdated pages and site content
- User training, onboarding & platform support
- Stakeholder coordination across India & APAC
- Documentation, issue tracking & resolution
MUST-HAVE SKILLS
- Microsoft SharePoint / SharePoint Online
- SharePoint Administration
- Access & Permissions Management
- Enterprise Content Management
- Technical Troubleshooting
- Platform Operations
- Content Governance
- Reporting & Analytics
- Support Queue / Request Management
- Stakeholder Management