Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Old Mutual Group Assurance is a leading provider of group risk products in South Africa. You will be responsible for new business tenders on our extensive group risk product range to potential new clients.

Role description/Key Performance

Includes but not limited to:

• Interpret requests and deliver daily on production standards
• Analise member and claims data
• Use Excel and the wider Microsoft 365 environment effectively to support accurate and efficient delivery
• Use AI tools responsibly to research, summarise information and automate appropriate repetitive tasks
• Process new business quotations/tenders within the agreed service level agreement - validate inputs and work confidently with pricing tools
• Identify inefficient processes and drive practical improvements through to implementation
• Support team members through process changes and assist with embedding new ways of work
• Establish and maintain relationships with internal and external stakeholders
• Respond to and resolve queries from stakeholders and clients
• Attend to requests on time, respond to queries timeously, present accurate and complete information for decision making, be flexible where needed, deliver within agreed standards
• Demonstrate a passion for service excellence and a bias for action

Personal Effectiveness

• Accountable for delivery through own efforts (service and quality standards adhered to)
• Strong work ethic and team player
• Individually accountable for managing own time, tasks and output quality within the agreed service level agreement
• Increased contributions by broadening individual skills
• Collaborate effectively with others to achieve personal results
• Accepts and lives the company values
• Ability to work under pressure and meet tight deadlines while maintaining high levels of accuracy and quality
• Have sound analytical and problem-solving abilities with a focus on attention to detail
• Learning agility - new technology, systems and pricing tools
• Plan and prioritise effectively
• Work effectively with internal and external colleagues and clients to accomplish organisational and team goals
• Enjoy working in a progressive environment
• Customer centric and a bias for action

Qualifications Required and experience

• Matric with mathematics
• Insurance industry experience would be advantageous
• In-depth knowledge/experience working within and pricing in a Group Risk environment would be advantageous
• A business or commercial qualification, such as business analytics, information systems, commerce or finance, would be advantageous.
• Proven numerical ability / mathematical reasoning skills
• Computer literate and proficient in MS Office programmes - advanced practical capability in Excel and confidence across Microsoft 365
• Strong digital confidence, systems aptitude and comfort working with data
• Clear, logical thinking with the ability to check inputs and improve controls
• Practical understanding of how AI tools can support research, summarisation and task automation

The successful candidate will demonstrate confidence in digital processing and working with numbers, data and systems. The candidate will apply clear logical thinking to improve workflow and supporting processes.

Attributes / Competencies

• Innovation
• Collaboration
• Leading with Influence
• Customer First
• Execution
• Personal Mastery
• Strategic

Skills

• Accounting
• Action Planning
• Budget Management
• Calendar Coordination
• Computer Literacy
• Data Analysis
• Database Reporting
• Data Compilation
• Data Interpretations
• Executing Plans
• Financial Acumen
• Management Reporting
• Numerical Aptitude
• Oral Communications
• Report Review

Competencies

• Directs Work
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

13 September 2026, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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