Verification assistant

Some Careers Grow Faster Than Others.

If you’re looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking a high-caliber professional to join our team as Verification Assistant.

Principal Accountabilities:

• Verifying IWPB credit applications against approved RRPs
• Check and verify carefully applications against approved RRP, and recommend to approve or decline to Line Manager.
• Ensuring effective functional support to IWPB selling staffs
• Responding to credit-related enquiries made by sales staffs; ensuring a fast turnaround time for the verification task.
• Following up pending documents
• Closely chasing pending documents, make sure no missing happens
• To deliver the highest quality service to customers
• Ensure the service standard is met; all verification task is within the service level agreement.
• Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk
• Remains compliant with and ensures awareness of Audit and Group requirements and other internal guidelines.
• Ensures strict compliance with government banking regulations. Timely implement internal and external audit points together with any issues raised by external regulators.

Requirements:

• Bachelor's Degree
• Demonstrable ability to communicate clearly and professionally
• Confident handling inbound and outbound calls with professionalism
• Strong time management and stakeholder management
• Good English command
• High attention to detail