Head of business development vietnam

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

The Head of Business Development is responsible for the development of Air & Ocean business.

WHAT ARE YOU GOING TO DO?

Sales target and marketing strategy definition:

• Define and own Country Gross Margin target (i.e Commercial Budget) in connection with the regional objectives and line with Country Air & Ocean Director expectations.
• Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in the all strategic clusters: Key Accounts, Field Sales priorities, Verticals, Routes,…
• Define the marketing kits and action plan with the objective to achieve each sub-gross margin.

Sales management:

• Elaborate commercial plans of action and schedule of work.
• Define and allocate portfolio.
• Organize Sales Team.
• Set up sales staff objectives.
• Review Sales objectives thru weekly and monthly meetings.
• Participate and supervise hiring of Sales candidates.

Customer service

• Customer service team organization.
• Customer satisfaction evaluation (survey, customer complains).
• Customer relationship building with key clients.

Team Management:

• Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM,…).
• Performance assessment.
• Team building.
• Ensure and monitor team compliance to the CEVA’s Code of Conduct and Company’s regulations.
• Ensure team understanding and implementation on CEVA’s Value in daily work behaviors.
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes.
• Plan and monitor team development together with HR Division.
• Ensure updated Job Description availability for the team by coordinating with HR Division.
• Ensure all changes in Department / Section socialized properly to the team.

System control and compliance:

• Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance.
• ISO compliance of sales activities.
• Ensure the efficient communication channel in sales team.

Reporting:

• Participate to management meeting.
• Implement monthly business Flash report.
• Budget report.

QHSE

• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency.
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility.
• Ensure the compliance with applicable legal requirements.

WHAT ARE WE LOOKING FOR?

• 10 years minimum experience in sales management.
• Excellent communication.
• Well organized/team player.
• Analytics skills.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.