Sales & Leasing Associate (Inside Sales – Mobile Home Communities)

Location & Employment Details

Type: Full-time

Location: Caracas, Venezuela (preferred) or Remote

Hours: Must overlap U.S. business hours; fast, responsive availability during peak lead flow is essential

Setup required: Quiet, professional workspace, headset, and stable high-speed internet

About the Company

We are a rapidly growing U.S.-based company serving the mobile home park (MHP) industry. Built by park owners for park owners, we run a done-for-you sales and marketing system that helps operators fill their park-owned homes faster. We combine paid social advertising, a blended AI-and-human Sales Desk, and a purpose-built CRM to turn inquiries into booked showings and confirmed move-ins. Our clients are mobile home park owners and operators across the U.S., and our work directly increases their occupancy, cash flow, and property value.

About the Role

This role is the human engine behind our Sales Desk. Our ad campaigns generate a steady flow of inquiries from people looking to buy or lease homes in our clients' communities. Speed and follow-through are what decide whether those inquiries become move-ins. As a Sales & Leasing Associate, you own the middle of the funnel: responding fast, qualifying prospects, booking and confirming showings, and keeping every lead moving toward an application. You are not managing a single park. You work live leads across multiple client communities at once, and your consistency is what turns ad spend into filled homes. The client's on-site team controls final approvals, documents, and keys. Your job is to do everything up to that point better and faster than anyone else could.

Key Responsibilities

• Lead Response & Qualification
  • Respond to inbound inquiries quickly — in minutes, not hours — by phone, text, and email
  • Qualify prospects against each community's resident criteria: budget, timeline, household needs, and financing readiness
  • Separate serious buyers and renters from casual inquiries and prioritize your time accordingly
  • Keep every interaction Fair Housing compliant
• Showings & Follow-Up
  • Book, confirm, and remind showings to minimize no-shows
  • Coordinate manager-guided tours or smart self-showings (lockbox access) depending on the community
  • Run structured follow-up cadences (call, text, email) to re-engage cold or unresponsive leads
  • Handle common objections and guide hesitant prospects toward the next step
• Pipeline & Application Progression
  • Move qualified prospects toward park and financing applications
  • Point prospects to available financing options where relevant and keep the process moving
  • Hand off approvals, documents, and keys cleanly to the client's on-site team
• CRM & Reporting
  • Log every lead, interaction, and status change in the CRM accurately and in real time
  • Maintain clean pipeline data so performance is trackable by community
  • Contribute to weekly reporting on the funnel: leads to showings to move-ins

Required Qualifications

• 2+ years in inside sales, leasing, SDR/BDR, call center sales, or high-volume phone-based customer engagement
• Excellent spoken and written English; clear, warm, and professional on the phone with U.S. customers
• Proven comfort working leads at volume in a metrics-driven environment
• Hands-on CRM experience with disciplined, real-time data entry
• Reliable availability during U.S. business hours and a fast, responsive follow-up style
• Professional remote setup: quiet workspace, headset, and stable high-speed internet

Preferred Qualifications

• Experience in property management, multifamily or residential leasing, real estate, or the mobile home park industry
• Familiarity with Fair Housing rules
• Exposure to consumer financing conversations (for example, home financing or chattel lending)
• Experience with HubSpot and/or Meta (Facebook/Instagram) lead campaigns
• Bilingual English/Spanish

Ideal Candidate Profile

You are: Fast and proactive — you treat a new lead like a clock is running. Warm and persuasive on the phone, and unbothered by rejection or heavy follow-up. Highly organized, with strong CRM habits and reliable follow-through. Empathetic and respectful with working families making a major housing decision. Coachable and metrics-driven — you want to know your numbers and beat them. Dependable and self-directed in a remote environment.

Why Join Us

Clear, measurable impact: your work directly fills homes and grows client revenue. A real system behind you — ad campaigns, AI support, and a purpose-built CRM handle the busywork so you can focus on selling.