Job Description

The Role: Workplace Experience Manager

Location: San Francisco, CA – 5 days onsite

Compensation: $120,000 - $150,000 base salary DOE + bonus + benefits

An innovative and rapidly growing AI company is seeking a Workplace Experience Manager to create an exceptional employee and guest experience at its San Francisco headquarters. This is an exciting opportunity for a hospitality-minded professional who thrives in fast-paced, high-touch environments and understands that a workplace can be a key driver of culture, collaboration, and employee engagement. The ideal candidate brings a thoughtful blend of operational excellence, hospitality, and service leadership. Whether your background comes from venture capital, cutting-edge technology, luxury hospitality, or a similarly high-performance environment, you are passionate about creating seamless experiences that make people excited to come into the office every day.

About the Role

The Workplace Experience Manager will serve as the face of the office and will be responsible for creating a best-in-class environment for employees, executives, candidates, investors, and guests. This highly visible role will oversee daily workplace operations, office programming, vendor management, events, and facilities coordination while continuously elevating the overall employee experience. This role is ideal for someone who approaches workplace management with a hospitality-first mindset and enjoys balancing strategic initiatives with hands-on execution.

Key Responsibilities

• Lead all aspects of workplace experience and office operations for the San Francisco headquarters
• Create a welcoming, polished, and highly functional office environment that reflects the company's culture and brand
• Serve as the primary point of contact for employees, executives, visitors, and external partners
• Manage vendor relationships including facilities, catering, maintenance, security, office services, and building management
• Plan and execute employee events, team gatherings, leadership meetings, offsites, and special programs
• Oversee workplace budgets, purchasing, inventory management, and operational expenses
• Continuously evaluate and improve workplace services, amenities, and employee engagement initiatives
• Partner cross-functionally with People Operations, Recruiting, IT, and Executive teams to support organizational needs
• Coordinate office moves, space planning projects, and workplace growth initiatives as the company scales
• Develop processes and standards that ensure a consistent, high-quality workplace experience

Ideal Candidate

• 5+ years of experience in workplace experience, office management, hospitality, operations, or related functions
• Experience within venture capital, AI/technology companies, or luxury hospitality environments strongly preferred
• Exceptional customer service mindset with a genuine passion for creating memorable experiences
• Proven ability to manage multiple priorities in a dynamic and fast-paced environment
• Strong vendor management, event planning, and operational leadership experience
• Highly organized with excellent attention to detail and a proactive approach to problem-solving
• Strong communication and relationship-building skills across all levels of an organization
• Comfortable working independently while collaborating effectively with cross-functional teams
• Positive, resourceful, and service-oriented attitude with a commitment to excellence

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Maven Recruiting Group participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster on https://www.mavenrec.com/job-seekers for additional information.

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