Volunteer victim advocate

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Rate of Pay

Work Shift

Job Summary

The Victim Advocate Volunteer provides direct support to victims of crime through on-scene crisis intervention, guidance, and connection to community resources. Volunteers work under the supervision of the Victim Advocate Coordinator, who reports to the Prosecutor's Office. This is a volunteer position; no compensation is provided.

Volunteers respond to domestic violence incidents, sexual assaults, and death notifications, assisting victims in navigating immediate needs, referrals, and accessing resources.

Job Description

Essential Duties

• Respond to crisis calls during assigned on-call shifts (starting at 6:00 PM daily M-F, on call on weekends, will include all 24 hours on Saturday and Sunday)
• Provide immediate needs assessment and emergency assistance
• Offer resource-based support and guidance (not therapy)
• Maintain professional boundaries while delivering compassionate support
• Document all on-scene responses in VSTracking
• Prepare accurate reports and case summaries
• Maintain confidential records and documentation
• Uphold professional appearance by wearing designated Victim Advocate Volunteer attire
• Attend in-person interviews and HR meetings as part of the screening process
• On-call shifts may include nights, weekends, and holidays
• Volunteers respond directly to crisis scenes, including domestic violence, sexual assault, and death notifications
• May accompany victims to hospitals or other locations as requested
• Requires ability to handle emotionally intense situations and maintain composure
• Must be able to travel safely to scenes and drive responsibly
• Requires standing, walking, and sitting during shifts and documentation tasks

Qualifications:

• Must be 21 years of age or older
• Pass a standard background check through West Jordan Police Department
• Attend an in-person interview and meet with HR
• Demonstrate reliability, emotional stability, and commitment to the mission

Training:

• Complete all required training prior to independent response:
• Crisis intervention and trauma-informed care
• Confidentiality and HIPAA compliance
• Documentation procedures in VSTracking
• Shadow shifts with experienced personnel
• Participate in ongoing or annual refresher training
• Participate in the 40 HR training, This forty-hour training qualifies participants to provide direct services to all crime victims in Utah. The curriculum follows standards set by the Office for Victims of Crime (OVC) and covers a wide range of topics including 16 hours of foundational training and 24 hours of crime specific training. It is also an approved training for the National Advocate Credentialing Program®
• Access to resource forms and guidance materials provided by the Victim Advocate Coordinator

Supervisory Level

Individual Contributor

Job Exempt from Overtime:

United States of America (Non-Exempt)