(usa) senior manager, strategic account management

Position Summary

What you'll do...

Role summary:

The Senior Manager, Strategic Account Management, leads the execution of comprehensive business plans by identifying customer and operational needs, driving cross-functional initiatives, and fostering strong stakeholder relationships. This role oversees team development, performance management, and coaching to ensure high standards of service and operational excellence. The position requires strategic planning, negotiation expertise, and data-driven decision-making to optimize product adoption and growth. The manager champions company values, promotes ethical practices, and continuously seeks improvements to deliver measurable business impact while supporting a collaborative and high-performing work environment.

About the team:

The Walmart Marketplace Health & Wellness team develops an integrated ecosystem to enhance customer access to healthcare and optimize health benefits. This team leads strategy and growth across Directed Spend, Optical, and Telehealth pillars, focusing on expanding digital health access and benefit utilization. They manage key partnerships, drive product adoption, and scale new growth platforms. The team collaborates cross-functionally to deliver innovative solutions, leveraging strong business planning, stakeholder management, and project leadership skills to support Walmart’s mission of providing accessible, valuable health and wellness services to customers.

What you'll do:

• Drive execution of strategic business plans by identifying customer needs, setting priorities, and removing obstacles to enhance performance.
• Lead and mentor associates through training, coaching, and performance evaluations to build a high-performing team environment.
• Develop and communicate business cases with clear return on investment to influence stakeholder decision-making.
• Establish and maintain strong relationships with key stakeholders to support collaboration and growth initiatives.
• Oversee sales forecasting, account planning, and negotiation strategies to achieve revenue targets and business objectives.
• Promote adherence to company policies, ethics, and compliance standards while fostering continuous improvement and innovation.

What you'll bring:

• Proven expertise in strategic account management with strong business planning and growth strategy skills.
• Demonstrated ability to lead cross-functional teams and manage stakeholder relationships effectively.
• Advanced negotiation skills and experience driving complex sales proposals and presentations.
• Proficiency in analyzing business metrics, forecasting sales, and delivering measurable return on investment.
• Strong project management capabilities with a focus on executing business plans and removing performance barriers.
• Experience mentoring and developing team members to achieve high performance and continuous improvement.
• Ability to integrate systems and support new product development and adoption strategies.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00 Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.