Job Description
Performs diverse departmental office/clerical duties, including, but are not limited to, receptionist duties.
Job Responsibility
- Utilizes appropriate hospital computer system to enter pertinent patient information according to regulatory agencies.
- Receives, reviews, and assembles paper aspect of Hybrid Medical Record of new admissions.
- Notifies nursing and medical personnel of the arrival of new patients.
- Functions as the resource person for the content of the Hybrid Medical Record.
- Maintains paper portion of Hybrid Medical Record and ensures proper patient identification is located on all components of the record.
- Screens calls and visitors, answers inquiries, makes referrals and ensures the delivery of mail and messages in a prompt and courteous manner.
- Maintains rosters of patients and their location, and maintains a medical record book indicating the transmittal and disposition of the paper portion of the patient’s Hybrid Medical Record.
- Assists in the handling and verification of specimens and is responsible for filing lab test results in the paper portion of the patient’s Hybrid Medical Record.
- Initiates requests for maintenance and housekeeping services and checks the delivery of supplies and stocks appropriately.
- Maintains a defined inventory of operating supplies and initiates request for needed items.
- Maintains a neat and orderly nursing station.
- Utilizes the principles of customer service in all aspects of the job description.
- Answers patient calls and relays patient needs to the nursing personnel in a prompt and courteous manner or forwards appropriate information to other departments under the direction of appropriate nursing personnel.
- Maintains patient rights and confidentiality of patient information.
- Participates in the orientation of new employees as directed by unit leadership.
- Communicates and works effectively on a daily basis with other staff and other departments in regard to patient care issues.
- Assists with sending messages in hospital computer system and orders.
- Performs related duties, as required. *ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Minimum of one (1) year prior clerical experience, required.
- Ability to communicate effectively.
Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).