Tss program manager

Preferred Qualifications:

• AREC Real Estate License
• Commercial Real Estate knowledge/experience
• CRE Lease negotiation experience
• CRE Property/Facility Management experience
• Working knowledge with rent rolls and operating spreadsheets
• Budgeting

Position Information

Job Series: Shared Services Programs
Classification: TSS Program Manager – Competitive
Class Code: PSS05C
Pay Grade: SPC07
Salary Range: $103,991 - $153,907

Job Summary

The TSS Program Manager is a senior-level leadership position responsible for the strategic planning, direction, and oversight of high-impact programs that support the mission of the Department of Transformation and Shared Services (TSS). This classification provides direct supervision to TSS Program Supervisors/Experts and guides multi-agency initiatives, policy execution, and statewide transformation efforts.

Primary Responsibilities

• Lead the design, implementation, and evaluation of complex, multi-agency programs with statewide impact.
• Supervise and mentor TSS Program Supervisors/Experts and Coordinators, providing strategic direction, performance feedback, and professional development.
• Coordinate with agency leadership, program stakeholders, legislators, and other governmental entities to align program goals with state transformation strategies.
• Oversee program budgets, timelines, milestones, and compliance, ensuring delivery of measurable outcomes within established parameters.
• Provide technical guidance and policy direction to ensure programs adhere to applicable laws, regulations, and administrative policies.
• Direct the development of standard operating procedures, performance metrics, and reporting tools to assess program efficiency and effectiveness.
• Prepare and present briefing materials, formal reports, recommendations, and budget justifications to department executives or oversight bodies.
• Manage risk mitigation strategies, issue resolution processes, and cross-agency dependencies affecting program success.
• Represent TSS at statewide planning meetings, advisory groups, legislative hearings, and executive-level discussions.

Knowledge and Skills

• Demonstrated experience managing complex public programs, strategic initiatives, or multi-disciplinary teams within government or large organizations.
• Ability to set long-term goals, allocate resources, and oversee project execution across divisions or agencies.
• Strong knowledge of state program operations, legislative processes, procurement protocols, and compliance requirements.
• Experience developing or implementing statewide policies, transformation initiatives, or shared services frameworks.

Minimum Qualifications

A bachelor’s degree in public administration, business, political science, project management, communication, or a related field, plus five (5) years of experience in public sector program coordination, policy development, or administrative leadership.

Licensure/Certifications

N/A

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.