Job Posting Description

Requisition No: 876915

Agency: Department of Transportation

Working Title: TSM&O MANAGER-FREEWAYS - 55002941

Pay Plan: SES

Position Number: 55002941

Salary: $95,533.76 - $123,631.92

Posting Closing Date: 06/08/2026

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION 162 / TRAFFIC OPERATIONS OPEN COMPETITIVE SELECTED EXEMPT SERVICE FULL-TIME

CONTACT PERSON: Heather Pollard

CONTACT PHONE NUMBER: 863-519-2493

CONTACT EMAIL ADDRESS: Heather.Pollard@dot.state.fl.us

Hiring Salary Range

$4,538.47 / bi-weekly

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do

TSM&O Manager-Freeways District One Traffic Operations

The TSM&O-Freeways Manager oversees daily freeway operations in District 1 by providing technical leadership, supervision, and direction to Operations and Traffic Management Center (TMC) staff; coordinating real‑time monitoring of freeway conditions; ensuring timely response to incidents; and maintaining close communication with consultants, contractors, and partner agencies to support safe and efficient traffic operations.

The role includes assigning and reviewing work, contract management, and ensuring staff receive proper training, while also overseeing the implementation of operational strategies, adherence to statewide and district policies, and proper execution of programs such as Traffic Incident Management (TIM), Road Rangers, traveler information systems (FL511), and freeway ITS infrastructure maintenance.

The manager regularly engages in meetings, reviews project and operational documents, and provides strategic input to support continuous improvement of FDOT’s Transportation Systems Management & Operations program.

The Difference You Will Make

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work

Florida Department of Transportation
10041 Daniels Parkway
Fort Myers, FL 33913

Annual Salary Range

$118,000.22

Your Specific Responsibilities

Spends the majority of their time supervising, communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.

Direct and supervises staff and provides technical guidance for the District Traffic Operations Office Freeway Management System (FMS) areas. Meet regularly with employees to assign work, establish work objectives and timelines to ensure working objectives are met. Evaluates employees’ performance, during established timeframes, throughout the year and at formal review periods. Motivates and trains and/or ensures required training is available for staff. Communicate regularly with direct reports, both individually and in staff meetings.

Ensures that all the paperwork required for purchasing pay documents and human resource matters, including performance appraisals, disciplinary actions, filing vacant positions and separations, are completed accurately and processed in a timely manner. Plan, direct, organize, track and manage activities associated with the transportation systems management and operations (TSM&O) master plan and plan updates. Ensure activities of the section are consistent with the underlying principles of the master plan and that any variance from the master plan is well supported and add value to the AMS and FMS infrastructure.

Direct and assist with identifying projects for additional infrastructure deployments. Plan for program execution to ensure manpower, equipment, training, and other resources needs are identified. Develop and recommend to the TSM&O Program Engineer organizational changes to meet the growing needs of a complex urban transportation system. Provide liaison with other governmental agencies and the public for coordination of AMS and FMS projects / programs in the region.

Organize, track and monitor the identification and use of appropriate, value-added performance measures to maximize the safety operation of the District’s roadway infrastructure through TSM&O systems operations. Oversee and monitor the development, enhancement and updates to alternative route diversion plan and their implementation when appropriate. Oversee and monitor the continued deployment and enhancement of incident management techniques with an emphasis on cost effectiveness and community acceptance.

Develop and manage consultant contracts and other types of agreements that support AMS / FMS functions and / or relate to performance targets. Includes developing documentation for contract funding, request for proposal (RFP) and related documents, participation on technical review committees (TRC), evaluation of contract work products, consultant evaluation and invoice processing/ approval.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities

Knowledge of:

• Knowledge of and skilled at operation principles and analysis techniques
• Knowledge of TSM&O concepts, terminology, principles and practice
• Knowledge of the Manual on Uniform Traffic Control Devices (MUTCD)
• Knowledge of and skilled at traffic engineering study guidelines
• Knowledge of and skilled at identifying, analyzing and solving traffic operations, operational problems
• Knowledge of the correct use of English grammar and punctuation in communicating spoken and written business product
• Knowledge of and skilled at using computers and current computer programs at an intermediate level
• Knowledge of and skilled at supervisory principles and techniques
• Knowledge of and skilled at monitoring and evaluating employee performance
• Knowledge of business plan development and implementation
• Knowledge of skilled at project management and scheduling
• Knowledge of and skilled at establishing working relationships effectively and working with others, outside the line of formal authority, to accomplish organization goals and to identify and resolve problems

Skills in:

• Skilled in developing and making presentations

Ability to:

• Ability to effectively supervise others

Other Job-Related Requirements

Responsible for adhering to the provisions and requirements of Section 215.422, F.S., related State Comptroller’s rules, and Department of Transportation’s invoice processing and warrant distribution procedures. This position requires a Level II Background check in accordance with the Statewide Law Enforcement Radio System (SLERS) and Section 282.709, Florida Statutes. Employee will be required to be responsive to emergency situations within a very short timeframe and serve in the Transportation Emergency Management Team (TEMT).

The State’s total compensation package for employees features a highly competitive set of employee benefits including: Health insurance (over 90% employer paid), $25,000 life insurance policy (100% employer paid), Dental, vision and supplemental insurances, State of Florida retirement package, 10 paid holidays a year, Generous vacation and sick leave, Career advancement opportunities, Tuition waiver for public college courses, A variety of training opportunities, Employee Assistance Program (EAP). For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

Special Requirements

You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.