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BAY AGING
BAY AGING·last month

Title v participant-intake specialist & active lifestyle center data entry clerk

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Location

onsite, Montross, VA, United States

Salary

$26k/yr

Commitment

Part Time

Level

Junior (<2 years)

Required skills

Data EntryCustomer ServiceAdministrative SupportCase Management SupportRecord KeepingCommunicationMicrosoft ExcelDocumentationEligibility VerificationFilingScanningProfessionalismEmpathy

Job Description

Job Details:

Job Location: Montross - Montross, VA

Position Type: Part Time

Salary Range: $12.77 Hourly

Title V - Senior Community Employment Program TRAINING Summary:

The intake specialist Assistant provides support to the intake specialist and case management team. The intake specialist assistant plays a key role in providing excellent customer service and maintaining confidentiality.

ESSENTIAL FUNCTIONS

  • Assist with Intake Specialist (90%)
  • Assist in receiving and reviewing incoming client inquiries
  • Collect and verify client information, documents, and eligibility requirements.
  • Enter and maintain accurate data in client management systems or databases.
  • Provide clear information to clients regarding required forms, processes, and next steps.
  • Support Intake Specialists and case managers with administrative tasks, reports, and follow-ups.
  • Handle phone calls, emails, and other communications with professionalism and empathy.
  • Provide administrative assistance including filing, scanning, and organizing intake materials.
  • Data Entry Tasks for MOW (10%)
  • Collect and track daily MOW volunteer hours (Excel spreadsheet/s)
  • Working with the Assistant RSVP Manager, maintain, update the accurate required hours and respond to returned reports.

Qualifications:

Ready to join the team?

Apply now