Massanutten Resort
Massanutten Resort·last month

Timeshare reservationist

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Location

onsite, McGaheysville, VA, United States

Salary

$30k/yr

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer serviceVerbal communicationWritten communicationAttention to detailOrganizational skillsMicrosoft OfficeDatabase applicationsReservationsCall center

Job Description

Job Summary

Timeshare Reservationist serve as customer service specialist to our Timeshare owners with regards to entitlements and confirming reservations. Reservationists also provide general information about accommodations to our 3 party guests.

Required

  • Excellent verbal and written communication skills
  • Strong attention to detail, organizational skills
  • Prior customer service experience
  • Strong computer knowledge including Microsoft Office and general database applications

Preferred

  • Resort/hotel reservations experience and or call center customer service experience
  • Bilingual in English and Spanish

Job-Type

Full-Time

Typical Schedule

Days:

Monday through Friday and rotating Saturday

Hours:

9:00 AM-5:30 PM, Saturday: 9:00 AM–1:00 PM

Compensation

  • Pay: $15.00/Hour

Core Responsibilities

  • Assist owners over the phone in complete reservation requests
  • Assist owners and guests with general accommodation inquiries
  • Other duties as assigned by management

Applications accepted until 2:00 PM on Friday, October 16. For more information, contact José Antonio Martínez at 540.289.3143.

Ready to join the team?

Apply now