Technical writer / systems engineer

Responsibilities

Arcfield is seeking a Technical Writer with a strong Systems/Software Engineering background to support documentation efforts associated with products developed under a U.S. government system lifecycle engineering contract. Job location is Rome, NY. U.S. citizenship and the ability to obtain a U.S. government Secret security clearance are mandatory.

Responsibilities include:

• Produce or update product documentation such as user manuals, administrator manuals, installation guides, design documentation, release notes, API documentation, training materials, and trip reports.
• Support the generation of system graphics required within documentation.
• Update existing product documentation to reflect new product capabilities.
• Convert engineering documentation into clear, accurate, and user-friendly documentation.
• Ensure compliance with documentation formatting and content standards.
• Attend Agile ceremonies to maintain technical awareness of product capabilities.
• Engage with engineering teams/staff to obtain and verify technical product details.
• Interact with systems/applications to obtain direct technical experience.
• Execute documented instructions and procedures to ensure accuracy and completeness.
• Periodically attend customer training classes to obtain feedback on training documentation and customer focus areas.

Qualifications

U.S. citizenship is mandatory. BS 2-4 years, MS 0-2 years, or equivalent skills gained through on-the-job experience. BS or MS in computer science, information science, software engineering, communications, or related field. Proven ability to communicate effectively in both written and verbal form. Experience supporting technical documentation efforts in a software/system engineering environment. Strong experience with Microsoft Word. Experience with PowerPoint, Visio, and Excel. Experience with markup-based typesetting systems such as LaTeX or Typst is desirable. Strong understanding of processes associated with software product development, fielding, and customer support. Experience supporting formal document reviews, configuration management, or quality-assurance processes. Exceptional organizational skills. Ability to obtain and maintain a Secret clearance.

Equal Pay Act

This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, Arcfield invests in its employees beyond just compensation. Arcfield’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long-Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. Min: $70,090.43 Max: $121,873.66

EEO Statement

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.