Tax credit community manager - new property

Job Details:

Job Location: Tapestry on Louetta - Spring, TX

Position Type: Full Time

Salary Range: $73000.00 - $75000.00 Salary/year

Qualifications:

WHAT YOU’LL DO:

• Continually monitor and analyze traffic logs conversion ratios, budget guidelines, renewal information, marketing data, etc.
• Be able to give up-to-date and proper information when requested.
• Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to inquiries and requests.
• Understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintain an excellent customer service relationship with residents and property owners, responding to enquiries or concerns in a prompt and courteous manner.
• Supervises entire on-site staff (i.e., Assistant Community Manager, Leasing Consultant(s), Community Service Supervisor/Assistant Community Service Supervisor, Maintenance Technician(s), Make-Ready Technician(s), Groundskeeper(s), Porter(s), and Housekeeper(s)).
• Build high performing, harmonious on-site team by training and coaching talented individuals.
• Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.).
• Prepare annual budgets and income projections.
• Ensure that all rents and late fees/check charges are collected, posted and deposited.
• Generate necessary legal action, documents and process in accordance with state and company guidelines.
• Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds.
• Build a sense of community through resident functions and other communication strategies.
• Plan weekly/daily office staff schedules and assignments and ensure all personnel-related administrative processes are executed on a timely basis.
• Oversees outside contract vendors.
• Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals.
• Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed.
• Delight residents by responding to requests and concerns promptly and courteously.
• Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Ensure that vacated apartments are walked in a timely manner and in accordance with company policy.
• Prepare the Statement of Security Deposit in a timely manner.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Be able to work evenings and weekends when necessary.

WHAT WE NEED:

• 3+ years of Property Manager experience.
• Experience in Yardi property management software, Required.
• LIHTC, Sec8, HUD experience, Required.
• Ability to work weekends, Required.
• Bilingual English/Spanish, a plus.
• Knowledge of Fair Housing Laws.
• Lease up experience, Required.
• Strong Admin and Management skills.
• Valid driver’s license, required.
• Successfully pass pre-employment background check and drug test, required.

COMPENSATION:

Negotiable up to $75,000, depending on experience. Monthly renewal commission and bonus opportunities.

BENEFITS:

Medical, dental and vision benefits packages, company paid life insurance and 401(k). Paid holidays and vacation time. Rent discount options (eligibility requirements may apply).